Charles Tomberlain Insurance Agency - Longview (TX)

butch munguia Good people, awesome customer service, very professional and personable!

CHI Andy was such a great help! He guided me through the process and helped I and my brother find an excellent insurance policy together. We couldn’t have done it without his expertise and support. Highly recommend!

Velma Garza Peyton made turning 65 easy, explained my options to me clearly and worked within my budget . She is a great asset.

Darrell Garza Very nice people in the office, took care of us ,left with the insurance we needed.

Miguel Hernandez Best prices in town and Rhonda Jurek is very helpful and a very kind person over the phone professional. Quick response over emails also. Ive never had a problem with them I had germania for more then five years.

Aimee Smitherman I have insurance through another agency, but I had the pleasure of dealing with a few of the agents employed here. They took the time to explain things to me and actually pointed out my best deal was somewhere else. Ive heard so many complaints from various people about insurance in general, but having dealt with a few poor companies in person, I can guarantee that the Tommy Potts crew are nothing like that. They are extremely helpful and even bend over backwards to make sure they help you as best as they can. Some people just dont understand how the agents have rules they must follow and cant give things away for free. As long as you take the time to actually sit down and talk with someone about what you are looking for, or what you are needing (in a calm manner without copping an attitude or passing the blame off your own shoulders), then 9 times out of 10 they will be able to help you. That is how the Tommy Potts crew works. If there is a way to help you, they do it. Next time I shop insurance, I will start with them, yet again. Thanks especially to their receptionist, Natasha, who is pleasant to speak with, and extremely knowledgeable. She was able to get me the information I needed to make an informed decision! Rock on, Tommy Potts and gang!

Jeannie Barber We first became involved with Phoenix Insurance when two of their reps, Eric and Jared, had a booth set up at a car show in Tyler, Texas. We were interested in the antique insurance they had information on. Now, we use them for ALL of our vehicles. The idea of marketing at such an event paid off for both parties involved! Id love to see Phoenix Insurance Company participate at other car shows/festivals/etc. We are VERY satisfied with the coverage, as well as the customer service weve been given, and we suggest everyone check them out, too!

Walter Roberts They are outstanding and will talk care of you in a timely manner. We have been doing business with them for three years and are taking care of us everytime.