CBC Fine Jewelers - El Paso (TX)

Jaclyn McClellan So happy I found this place! Efrain and his team are so kind and helpful. I had 2 rings sized down and charms added to my bracelet. He was fast and knowledgeable. I even had a last minute change that he gladly fixed right on the spot. I will definitely be going back!

kristina hsu Jose is very good, very friendly and professional. He explained everything and treated my jewelry delicately. I have old jewelry that I do not use anymore and it is time to make room for new ones. He is very good and transaction is fast. Higher price than any others.

Daniela Medina Thank you to the whole team for helping me out and finding me the perfect watch. Unmatched service and great selections. Definitely will be coming back and appreciate how they explained to me what I needed to know about how to not only choose but maintain the watch and keep up with it over time.

Andrew Danna I had a very disappointing experience with customer service. I originally purchased a bracelet as a gift from another location, but unfortunately, it was the wrong size. After contacting customer service, I was advised to order the correct size and then exchange the original at this location. However, when I arrived, I was informed that the exchange could not be processed there, despite the prior instructions. This left me in a difficult position, as I now had two bracelets and no clear solution. I became visibly upset and, in my frustration, used inappropriate language while explaining my situation. Rather than attempting to help resolve the issue, the store’s Director chose to have me escorted out by security. While I understand and take responsibility for my tone, I believe the situation could have been handled more professionally and with greater empathy.

Yvette Martinez Lester made it a fun experience for my daughter. Will definitely be coming back. Thank you Lester. Highly recommended!!!

Mitch Crawford Richard March and his team at March Jewelers are the BEST in the Metroplex. Flawless customer service coupled with 5 star professionalism and skill in jewelry design. Mr. March designed my wifes engagement ring and wedding bands. Completely FLAWLESS! Photos speak for themselves. I recommend March Jewelers for ALL your jewelry needs. Photos of my wifes ring attached.

Breanna Kelly Damaris was so kind to my boyfriend, Nathaniel and me! We were just starting the ring shopping process and she was able to provide us with great information and answered all of our questions! She was very mindful of our budget and after seeing other places, we can get way more with Lillian M as far as size and clarity by shopping small! It was so nice to see different settings, diamond shapes, and carat sizes with the magnetic band builder. 10/10 experience! They are our top choice after our appointment! Thank you! :)

Kristin Collins I would like to get a huge thank you to Jessica! I came in with an idea of a customized grandmother ring for my mother. She made everything exactly how I wanted it. I had my two small children with me when I came in to place the order which can be chaos but she made the experience very easy and smooth. My mom loves her ring, it fits perfectly, and its everything that I wanted. I will definitely be back and will definitely recommend you go see Jessica because she is awesome and I am a very happy customer, thank you!

Jas m I recently came here to get a ring I purchased online appraised, and everything went better than expected!! The staff was very friendly. I came away with a peace of mind for the value of my ring. This place has a good selection of vintage jewelry and I would suggest going next door to check out the crystals for sale. I would highly recommend this local place if you’re ever in town.