Cardinal Financial - Kimberly Hughes, Loan Officer - Midland (TX)

Welington Fernandes I only stayed on the call because my insurance covers it, but this was hands down the worst customer support experience I’ve ever had. The wait time to speak with someone is incredibly long, and when you finally get through, youre met with a rude and unhelpful agent who clearly has no interest in actually assisting you. They talk over you, don’t listen, and make the entire process even more frustrating. If youre thinking about calling them, prepare to be extremely patient, or better yet, avoid it if you can. Absolutely unacceptable service.

Lorena Ortega Linette made the loan process super easy and convenient. She has continued to answer any and all questions about my loan. Would definitely recommend for those who are starting to try and establish credit.

CeAra Miles-Hall Kendrick gives the most amazing service! Hes very professional, helpful, well spoken, and kind. He always keeps a smile on his face while greeting me, and also makes sure you keep one on yours too! Ive been coming to this location for years and I love it!