Brighton - Garland (TX)

5 /5 Christa Zachary: Beautiful & well made silver jewelry, pretty & functional bags, and various accessories (including shoes, notepads, & more). My 1st visit to this location & the staff was extremely friendly, attentive, & willing to help me find the perfect gift.

2 /5 Haydee Burquez: Love the merchandise, the service at the check out counter no so much, the lady was rude, I almost walked out, and they didnt place the jewelry in boxes as before, she just dropped in bags and that was it. When youre paying over a hundred dlls for a bauble at least you could have it wrapped ad boxed.

1 /5 Jeanie Donaldson: Dont ask them to shine any peice that you have purchased from there. The two sales associates and Manager was appalled I asked such a question. They did not want to do it at all. James Avery does this for all of their customers.

1 /5 Alyssa Q.: terrible first visit. was followed and stared at the whole time after saying we needed no help. breathing over a costumers back doesn’t make us want to come back ever. thank goodness we walked out and didn’t spend one penny at your store . :)

2 /5 V Dobbs: Was disappointed for the first time ever in my trip to the Brighton Store at Firewheel Town Center in Garland (TX) tonight. Spent $40 + tax on a key fob for a birthday gift for my daughter and asked how much I could purchase one of those heart shaped tins for to put it in (I explained it was a gift) and was told those werent available for my purchase. Really ????? Heres my opinion: Brightons stuff is not cheap and Im fairly certain Brighton doesnt have to pay much for those tins to begin with...is it really worth running off a customer over? She (Teresa) then told me that the little cardboard box was what came with my purchase and she proceeded to put the fob in there and it was too big for one end to close so it protruded out one end. I will remember that trip. Brighton employees always act so eager to offer water and cookies to seem all customer service oriented but what would have made a better impression on me would have been a small concession like a tin that I asked for. Right after she said I couldnt have a tin she offered me a water to take with me !!! HOW BLOODY NICE !!!