Brad Spurgeon Insurance Agency Inc. - Texas City (TX)

1 /5 Jared & Breneah Terhune: Do not recommend them can never get a hold of them have called at least seven times in the last four months. Did not get proper insurance coverage on my old roof replaced both of my roofs have not had updated policies to reflect the new roof. Cannot get a hold of anybody absolutely ridiculous.

5 /5 Lauren Webb: My husband and I have been working with this office (specifically Ms. Jennifer) for TEN years now! Jennifer always makes herself available to us and is so patient and helpful. They have always been able to get us the lowest quote while still being conscientious of our coverage. I would highly recommend them to anyone looking for any type of insurance!

3 /5 Jenny Pierce: Edit: Brad Spurgeon, the owner, contacted me after seeing my review. He fully explained what happened to us and he made things right as best he could. I was refunded for both issues we had, and I definitely appreciate the fact that he cared enough to do that. To prospective customers, if you have an issue with an agent and dont feel like they are helping, I recommend immediately reaching out to the owner for help. He has a large staff and for that reason, doesnt always know about everything thats going on. I dont care for the agents we had but I appreciate Brad trying to make things right. For that reason I changed my one-star review to 3 stars. Thank you, Brad. Original review: I dont think I have ever been lied to as often as Brad Spurgeon employees lie to their customers. Ive been with them for 3 years now and can honestly say I havent one good/truthful conversation with anyone. They offer you great policies, but by the time the money has been taken out of your escrow account, its a completely different amount and policy, always higher. When I try to get into contact with them, showing email/photo proof of exchange with these "agents", they just continue to lie!!! I swear they will tell you just about anything to get your business, even if its 99% a LIE. You will not get the truth, rather they will avoid you as much as possible while continuing to collect your money. After 3 years I can not run fast enough away from Brad Spurgeon Insurance!! I wish I could give 0 stars

5 /5 Dagayujiman: I was referred to Brad Spurgeon Insurance Agency by a Dave Ramsey video. I contacted them and got with an agent named Amber. She has been a blessing by saving my husband and I roughly 1100.00 a year for car and house insurance. He always gets back to me when I have questions and he always has an answer. It has been a great experience dealing with him and would recommend his services to anyone. Thank you Amber for being there and being honest and for making this process effortless. You are truly a blessing. Misty Wray

5 /5 Karl Lewis: Excellent customer service. Jennifer Dick has helped me obtain condo insurance when my previous agent didnt try after the company I was with pulled out of the Texas market. She just helped me obtain a new auto insurance policy that saved me almost $400 over the renewal price with my previous carrier.