Amy Frith Insurance Agency - Longview (TX)

Ernest Tillman I was very impressed with this Allstate Office managed by Irene Guajardo. She has about 40 years of experience and was very knowledgeable about helping me with my HOME and AUTO insurance. She made sure I got ALL the Discounts available to me and her ability to write Insurance Policies for MY needs helped me save money as well. Her staff of Linde Jake and Sylvia are also knowledgeable and they all understand that they are in the CUSTOMER SERVICE business because of the way they treated me and my wife in a kind and professional way as we went thru the process of changing from USAA after they doubled my insurance bill in 5 years after 36 years with them and having only 1 claim. Irene even helped me with changing from my old insurance company which can be a little stressful as well. If your Home and Auto insurance bill keeps going up and up you will be surprised how much Irene and her staff can save you and IT IS SO NICE if you have an app question or policy question you can just drop by since they are Local in Conroe and they are happy to help you. My wife and I are very happy we made the switch to Allstate but especially with Irene Guajardo.

Karen Chapman Ive been with Gary Steen my entire adult life. Believe me, thats a very long time. What I like about Gary is that hes an adviser, not a salesman. Lets face it, you usually only talk to your agent after a disaster, if ever. Gary has calmed me in each situation. I never feel like a burden, and Ive received my claims faster than I ever dreamed.

Nina Blackmon I have always had a very positive relationship with Lisa Hand . If I have questions, she is always happy to go over anything I need and get it resolved for me. She is very good at explaining how much coverage I need on my auto and home so that I will be adequately covered in case of a claim. Lisa is also very polite and kind. Never acts like you should know all about how insurance works. Is very willing to explain anything.

Nancy D. Gass Easy to get along with and friendly people

Jessica Cook Justyn Berry of TX was our agent and she was wonderful! Answered all our questions, was very friendly, and accommodating!

Tim Mays Customer service has not been good recently. I recently bought a new car and sold one. Had some issues getting the correct auto insurance cards mailed to me. When I finally got them, they were expired. I have never experienced problems in the past, but a little disappointed in recent events.

Gary I have been working with Jason, from the Agency. He is Great! He compares like for like elements of the policies and also shares historical instances from past members. We cover all of the renewal options and always talk about what is cost effective.