Americas Credit Union - Garland (TX)

5 /5 Mindy Judd: Tish Reyes is the BEST!! Skip all the negative reviews and just ask for her! If it can be done, she will make it happen, and make it happen fast!! I was referred from a friend to her and she only over delivered! She was literally out of the office not feeling well and still made me a priority to get my auto loan done with great rates too! I really only like to work with credit unions. She made the whole process seamless! She was very personable and even did some personal inspiring and mentorship along the way:) She is one of a kind! I will be sending more people her way, and I definitely will be calling on her again! She truly CARES❤️! I like to pay my money to people who love and appreciate you as a person, and that she does!

5 /5 Jacqueline Jefferson: I am so grateful to Tish Reyes for her dedication and effort. She went above and beyond to secure the best loan for me thanks to her I was able to refinance my new car. Her unwavering commitment and ability to find solutions were truly impressive. She turned a potentially stressful situation into a positive and successful outcome. Thanks for being patient with me. Keep up the good work!!

1 /5 Nicholas Tanuwidjaja: Young or first-time borrowers beware. As a recent college graduate applying for my first auto loan, my experience with this credit union was extremely disappointing. After submitting my application, I received an email with a counter offer for half the loan amount I requested. When I called for clarification, my loan officers only response was "well, thats what they offered." No real explanation, no attempt to walk me through options. When I asked about the interest rate, I was told their base rate was 5.24%, despite being told in person that the base rate was 4.54% for a 60-month term. The information was contradictory, and they were unable (or unwilling) to provide me my actual approved rate. Anyways, I provided additional information to strengthen my application only to receive a brief text saying they were still only willing to lend half the amount. I asked again for the rate and received no response. The very next day, I received a letter saying my loan was denied without any follow up or explanation from my loan officer. The entire process felt dismissive and lacking basic professionalism. If youre a new or first-time borrower, dont expect guidance, courtesy, or transparency at Americas Credit Union.

5 /5 Michelle Sanders: I had a fantastic experience working with TISH REYES! It’s been many years since I had to finance a vehicle and I wasn’t looking forward to it. From start to finish, Tish was incredibly helpful, knowledgeable, and responsive. She made what could have been a stressful process feel smooth and manageable. Her professionalism and friendly attitude really stood out, and she took the time to explain everything clearly, making sure I felt confident every step of the way. I truly appreciate her support and would highly recommend her to anyone looking for guidance with their loan needs!

5 /5 ailar zolfaghari: this is the best company that I have worked with to get my vehicles loan. their conditions are so affordable for loans payments, and staffs are so nice. Specially, Ms. Myran Lucio, our loan officer, is so nice and respectful. She worked on our file consistently and answer all our questions patiently. she helped us to finalize our loan successfully. Thank you