A-MAX Auto Insurance - San Antonio (TX)

2 /5 Shandrielle Williams: On May 22, 2023 10:13am. I recently visited your office to pay my car insurance, and unfortunately, I was disappointed with the customer service I received. The young lady at the front desk did not greet me with a “good morning” or a smile—there was no warmth or acknowledgment at all. I handed her my information and card, and she processed the payment without saying thank you. While she did say “have a nice day” as I was leaving, the overall interaction felt cold and unprofessional. Good customer service goes a long way, and I believe a simple greeting and a little courtesy would have made a big difference. I hope this can be addressed so future visits are more pleasant. Please do better Selena Iracheta

1 /5 GloAngie Miranda Rights: 02/17/2025 I have called multiple times this week. And today Ive called several times. Once I heard some girl laughing and then the other few times to get hung up on. Ive continually have asked for my insurance card to be sent. I am paying for a service and for you to do your job. But They quick to take that money.

5 /5 Arturo Mata: My visit was better than expected. I have been shopping for more competitive rates. I hate visiting insurance companies because they tend to drag out. Not today. I especially enjoyed my conversation insurance rep Selena. She was friendly, welcoming, and very informative on my choices. Thank you AMax and thank you Selena.

5 /5 Michelle Martinez: If you are looking for auto insurance with a side of great service, A-MAX Auto Insurance is the one for you! The Agents are very well informed and take good care of me. My go to Agent is Selena and I trust her with my family.

5 /5 Mark Muniz: Walked in today and was immediately greeted by Sumah! She was very attentive to what I was needing and provided excellent customer service. I was quoted a great price for my insurance, in which I accepted! I will definitely be referring friends and family to her!