Allstate Insurance: Hines Susan - Lampasas (TX)

David Helm I had a collision with a hit and run driver. Totally their fault. Filed claim with State Farm. Had my rent car the next day. They towed the car to the collision repair shop. It was determined totaled! Received my check today! 15 days after the accident! Great customer service and response. Very pleased with Phil Maxey and Denee!

Alex Samaniego Cheap and good assurance

Sandra Gutierrez Great service! They do their best to get you the best deal! Give them your business, you will not regret it!

Ernie Lee Brenda is one of the best Agents that this company can have! She helped me a lot and answered all my questions! She always had an answer and a solution and was on point and on time!!!! If I could I would give her a 10 stars and she has great communication ! Brenda Rodriguez you’re a great person!!!thank you for all the help

Marcos torres extremely satisfied with la familia service! Jackie was very helpful, and made the process stress-free. Their coverage options fit my needs perfectly, and I appreciate jackie’s transparency throughout the process. Highly recommend la familia and Jackie for amazing insurance solutions!.

Heather Shifflet Britani L. was awesome!! She answered all my questions, found me savings, and made the process extremely easy. I have never encountered someone with the knowledge and customer service she provided. 10 stars!!

Mary Jones Tonya was very knowledgeable and professional. I called back today to take one car off and put another 1 on. I forgot who I talked to. But the lady was very knowledgeable. Also, this office and Alvin is very, very nice. I like it because theyre knowledgeable. They get the job done

Jaaziel Espinoza I just had to share my awesome experience with my auto insurance provider! Ashley was the lady who helped me, and she was absolutely fantastic. She walked me through all my options and made sure I understood everything. Her friendly attitude really made the process smooth and enjoyable. I’m so grateful for her help in finding the perfect coverage for me. If you’re looking for great service, definitely check them out—especially if you get to work with Ashley! Five stars for sure!

Kailey Myers I can’t say enough great things about my insurance agent, Traci! She has been incredibly helpful and thorough every step of the way. From helping me understand my policy options to making sure I had the coverage I needed, she’s always been patient and attentive to my questions. Her expertise and responsiveness have made what could be a complicated process so much easier. I truly appreciate how she goes above and beyond to ensure I’m properly protected. I highly recommend her to anyone looking for a knowledgeable and caring insurance agent!

Damien Kirchhoff Angie is great, extremely responsive very thorough and informative. She is very experienced with cross border insurance. Highly recommend.