Adams Insurance Agency, LLC. - Austin (TX)

Elsa Hernandez Family owned an operated Life & Health as well as Property and Casualty Insurance Agency. Guy and Debbie can handle all your insurance needs personal and/or commercial.

Kathleen Jackson Carol helped me and answered questions others agents at other facilities didnt. Thankful for kind people like this in our community!

Joel Schulz They are polite, helpful and caring people

Brandy Beeman The staff at this office is so much more helpful than the previous office i used. Charity explained everything I didn’t understand. She is great and so patient and with all my questions and changes I kept making.

Mark Gott I am writing to express my disappointment with the service I received from Shane Howland and his office staff, particularly Vickie. As a long-time customer of ANPAC since 1975, I valued the relationship we had built over the years with previous agents (both now retired) which included 8 of the 11 rental properties we owned, 3 cars, our homestead at that time, as well as recommendations to family members. Unfortunately, my recent experiences have been disappointing with Shane Howland & co. When my previous agent retired, my business was transferred to Shane Howland. ( I dont know why) Over the past year and one-half, my wife called several times to obtain quotes for her mothers house- I finally got in touch with them to get that ins. To this date they have never returned HER phone call. They apparently didnt connect the dots, her last name and mine, the same- so they just didnt return her calls. Hmmmmmmmmm Additionally, I found Shane and Vickis level of service and professionalism to be lacking. The attitude and communication style of Shane and Vickie did not meet the standards I expect from an insurance provider. The interactions felt dismissive and unfriendly, which was particularly disappointing given my long-standing relationship with American National Ins. Co. Based on my experience, I cannot recommend Shane Howland or Vickie for insurance or financial needs. I hope this feedback is taken constructively, as my intent is to share my experience honestly. I wish Shane and Vickie and his staff the best in their future endeavors. If I could give -10 I would.

Saul Trevino As an Agency owner myself - I would recommend these guys. Spent some time to learn about their business and you can tell they really care about their clients/customers. 5 stars.

Steven Cross The service was exceptional and very well-informed completely competitive

Gretchen Freking I had Ashly and Cathy help me with insurance on a property that I inherited in Texas while I lived in Kansas. They were amazing with their customer service, and walking me through all the different issues that came up. I highly recommend them. Gretchen F.

Smokey Ramirez Great place!!

Janet Stalbaum We’ve been with Germania Insurance dating back to the 80’. We absolutely could not beat the personal customer service we have always received from all the Germer Insurance Team. They’re always ready to help and assist our insurance questions, updates and concerns. Seamless and flawless working with their group of experienced and highly qualified employees. Thank you Bruce and the Germer Insurance Team.