5 /5 Rion Leung: When I called Cheri, it was my first time shopping for insurance. Some highlights about my experience was the fact that she was willing to sit down with me and listen to what I was looking for in terms of coverage. Another thing to consider is that communication is very easy. I would have to say that if you value the quality and ease of communicating with your agent, this is a good agency to go with. For me, this insurance was not the cheapest option that I had found. However, the cheapest companies had issues with answering the phone and getting back to me quickly. I had called a lot of companies when shopping around and personally, I value someone who is responsive. I set up email, text and phone calls with Cheri which was great because if you are a busy person, you might find yourself playing phone tag with whoever you are trying to call. If you are shopping for insurance I think that it is worth it to at least give them a call or send them an email.