AC Insurance Agency - Amarillo (TX)

Mark Muniz Walked in today and was immediately greeted by Sumah! She was very attentive to what I was needing and provided excellent customer service. I was quoted a great price for my insurance, in which I accepted! I will definitely be referring friends and family to her!

Sach Purswani Happy to com back to farmers and people like Gisselle are the reason! She was just amazing and patient to get me through the process which took a few days!

Matthew Webb Run away from these guys! It has been 45 days since one of their customers hit my sons car, and they still have not paid the claim despite the other driver being ticketed. The claims specialist will not return out phone calls. Good luck getting these guys to pay up when you need them. I am sure they will be glad to take your money though.

Alex Islas The kind ladies Anahi and Ana alongside cesar helped me get a policy with no problem. They even helped my son as well with a policy. Genesis helped finding my certain check boxes. Will be back !

Brunette Coleman I really enjoyed Tamika Williams she made sure all my question were answered, she was patient with me. She deserves a raise I was very pleased with her customer service it felt like customer care.

Alana Galloway We love Drew Mims at Farmers Insurance. He’s knowledgeable, efficient, and takes the time to make sure you understand your options without overwhelming you with unnecessary jargon. Drew is easy to reach, quick to respond, and always follows through. Whether it’s a new policy, a question about coverage, or filing a claim, he handles everything with a level of care and attention that’s hard to come by. We appreciate having someone local we can trust. If you’re looking for insurance with someone who is dependable and straightforward, we highly recommend connecting with Drew Mims.

Alex Ortiz I highly recommend coming in person to this car insurance office! The service was outstanding, and Im beyond thankful for Paula for helping me out. She was incredibly knowledgeable, patient, and made the entire process smooth and stress-free. If youre looking for great customer service and reliable coverage, this is definitely the place to go!

Darian Owens Kennedy is the absolute BEST agent we have ever had the pleasure of dealing with. When I call State Farm, I don’t want to talk to anyone but her. If she’s at lunch, I call back later. After hours? I’ll wait. She goes above and beyond the agent call of duty. She will comb through our ALL of our policies to make sure we are fully covered while saving money. I have been with State Farm my entire adult life and I’ve stayed just because of her. Her customer service should be taught in the insurance text books. She has saved us so much time and money over the years because of her willingness to help her customers is unmatched. She is a role model to all agents. We love Kennedy like family and we are proud to be a State Farm customer because of her!

Parker Zarbaugh Kevin made the process for setting up a new auto insurance policy fast and easy! The Hansen team is fantastic to work with.