AAA Plano - Plano (TX)

5 /5 Jacky Chen: My mother was hit object in Higherway, call AAA, they was coming fast, and suggest to replace spare tire, so my mother can drive to Costco to replace it, nice job AAA and thank Denver’s help

1 /5 de Ej: I’m using AAA for the last 5 years. I had issue starting my car and requested assistance for battery jumper. The customer service assisted me and connect me Texas roadside assistance in Plano, which then the technician came from little Elem. The technician was so RUDE and UNPROFESSIONAL as if he was threatening me, even he can return without providing the support. I had multiple interactions with AAA technicians but this one is a different level.

1 /5 Vivian Coleman: These people messed up my membership by failing to enter my auto policy. Then canceled my membership over $5 due to their incompetence. Then had the audacity to charge me for a new membership after they failed to do their job. The lack of accountability. Do not purchase insurance with these people! Lemonade Insurance!

1 /5 Usha Gopi: Even this one star is too much for the worst kind of service I am getting! My car was in an accident and it was a total loss. AAA is not taking it off the policy and is charging me premium and its been 2 months now! They keep promising that they will fix it and refund the money but nothing has been done so far! Meanwhile, we got another used car and added it to the insurance. They have doubled the premium and when asked, they said it was an error and that they would fix it and refund the excess! Nothing has been done so far!! I think I will have to file a complaint with BBB and also with the State Insurance Regulator!