1 /5 Deb S-J: Customer service is awful!!! Long lines inside and at drive thru, miscommunications, inaccurate info, holds on check cashing even for small amounts, lots of time and paperwork, just awful experiences and was customer for many many years, every time they change the name, things get worse!! Go to First Federal of Greene County--they are so much better!!
1 /5 Big Homie: Complaint filled with federal reserve. Caught them trying to rip me off with my mortgage (twice). "Managers always in meetings". I call each month and each month they steal money from me. Will be refinancing with a different bank and would not recommend United to anyone.
1 /5 Josh Houston: Hands down the laziest group I have ever had to deal with. If you ever need something done make sure you call the Morgantown office because apparently all this one can do is answer the phone and tell you everything they cannot do and get you the number to cheat lake. I do not recommend this bank to my worst enemy! Sick of the excuses and the laziness! Like most things handled by this bank it will most likely fall on def ears basically because they don’t care.... thanks for nothing and good luck at whatever it is y’all do everyday.
4 /5 Robert Hensley: Meaghan was fantastic! Made the process of opening a new account as efficient as possible. Appreciated her guidance.
5 /5 Wesley Christy: I stopped to look into opening an account with United Bank and everyone that I spoke with was very knowledgeable and helpful! Highly recommended them!
albert martino Alan is great to work with! He is available to accommodate a small business owners crazy schedule and truly cares about helping his clients.
Lauri Cockrell Jeff and his team have been great to work with. His knowledge and expertise makes working with VIP well worth it. If youre looking for a true professional, I highly recommend them!!!
Larry Czerpak We bought our vehicle a mitsubishi outlander sport off ryan 4 years ago it still looks and rides as good as the day it left the lot, very happy with our purchase.