1 /5 Margo Faye: Staff in this location is extremely rude. I usually go to the location in Douglassville and they take great care of me.Horrible mistake coming to the Pottstown location.
1 /5 Kaylena Rivera: Long story short I deposit checks here every week for the same amount. The checks I deposit are ever drawn from this bank. I deposit my check as normal the lady gave me a slip with the amount and said I was all set..she says nothing about a hold or anything. I go to use my card and it declines. I call customer service and she tells me 5 business days and theres nothing further they can do.
5 /5 Jay Haughton: I love this bank, everyone is friendly. Gavin was my banker that helped me close an old account and open a new one and he did it so fast. I have no problems with this bank so far. I also really love the mobile app, rarely do I need to go into the bank.
I do wish they would add a larger sign for the outside of Truist since it can be hard to locate when driving. Other than that, I give this location a 9.5/10
5 /5 Tara Evans: Everyone is super friendly and super helpful especially in very scary situations. Like when my atm card was stolen and checking account was emptied. They handled everything quickly told me what i needed to due very supportive and reassured me it would be alright and be taken care of . And it was . They are fantastic .A+ in my book...
1 /5 Sherry Aitkenhead: My family has 2 accounts in this bank.
We chose it because it was close to the home we bought.
Unbelievably, they put a HOLD on my FEDERAL TAX REFUND for 11 days!!! I went in there to correct it, but they fear that it will be returned (bounce).
I DO NOT RECOMMEND ANYONE TO DO THEIR BANKING HERE!!!!!!!
If I could give them zero stars, I would!!!!!
Pat Mock I would advise any one dealing with Raymond James or Fred Thomas to have any and all communication with them documented preferably email because they will do the best thing for themselves not what they are told to do .best advice is to get away from both of them. Get a honest company and a good adviser
Kristie Schlopy My favorite bank ever. This bank will help many people get a mortgage when denied by others. I wouldnt own my two properties if it wasnt for them trusting in me. Great bank and wonderful employees.
Thomas Lyons I have the pleasure of speaking to Mr. Early About trying to help my aunt get a document she needed. He was incredible and had a wonderful demeanor. He gave us all of the information we need and we truly appreciate it. Thank you!
Ahmed Marouf Visited the Bethlehem branch today to close my account as I’m leaving the country. The staff were super friendly and helpful—made a bittersweet moment feel a little lighter. I’ll miss banking with Bank of America!