Social Security Administration - New Castle (PA)

1 /5 Allison Corbin: Been on the phone for 3 hours…. Absolutely not even a cricket to be heard on the other line. This is pathetic. I have a 9 month old, I have no car, I just need answers and this HELP LINE is no freaking help

5 /5 Kelly Gonzales: A wonderful gentleman helped me with my issue ten minutes before closing. Very grateful.

5 /5 Stacy Mokel: More often people are quick to write bad reviews, this is not the case. The security officer was amazing, had wonderful conversations with those waiting and should be recognized for being an OUTSTANDING employee. Wish we would have asked his name. Good people are hard to come by, be thankful you have one of them! And to this person: thank you for a humble experience and good conversation. We were in and out quickly and had no issues.

5 /5 John B Rossi: My gift from God, Sherri, went back home to the Father on 2/26/25. I miss her dearly. But I believe that Jesus conquered death and restored life. And Sherri shares in the Eternal Home where after our earthly pilgrimages, all of us will be together praising and worshipping the Most Holy Trinity for all Eternity. During this most difficult time in our lives, Don, from the office was absolutely wonderful. He was so empathetic and kind to me while at the same time providing me the important information I needed to hear. Excellent! Thank you Don and God Bless you. John

1 /5 mia husen: Horrible, absolutely horrible. SSA when you call, goes on a rant for 5 minutes then another 1 minute, then asks what you are calling about. Then says wait time is HOURS. the SSA needs a huge overhaul, who ever is running this is an idiot.