Shenango Valley Urban League, Inc. - Farrell (PA)

4 /5 Lisa Wells: I’m so thankful that urban league was able to help me out with some rent! The lady I sat down with for the appointment was extremely friendly and helpful! But the lady that answers the phone is extremely rude. Every single time I call! This woman should not be working with the public, her attitude is horrible! I thought it was maybe just me, but after reading the reviews, I see it’s not. Other than that, would’ve been five stars.

1 /5 Shayla: I called in because I was in the parking lot and unsure if the offices were open yet. This is only my 3rd appointment. The woman on the phone put me on hold and when she came back she asked how she could help. I told her I had an appointment. She kept repeating how can I help and I told her 3 times that I had an appointment. She got rude, asked me if I was in the parking lot. I told her I was. She told me I needed to ring the doorbell, and "its been there 2 years." The signs dont indicate this and just have a sign with the wic number. As I was explaining that there was no sign indicating to ring the door bell, she hung up on me. Just because someone is low income and getting wic doesnt mean they deserve disrespect because someone looks down on them. Shameful.

5 /5 Stay Bee: Dr. Erin R. Houston, Ph.D. helped my mother who was one of the displaced residents of State Street towers. Remember how in school people would say they want a career where they can help change the world? Well, this is what Dr. Houston is doing! She truly is an inspiration and we appreciate her for helping my mother find housing that she said is "so much better than any place she has ever had!" Thank you!

1 /5 Chris Stamp: Was 5star (edit) so apparently this place was only nice and friendly when the COVID lockdown was still in progress, the lady that just pulled in 15 minutes late for work first off. Then proceeded to be a total Karen about the fact I was parked in her (unmarked) spot. Then proceeded to brag to her other employees about how she told me off about moving outta "her" parking spot... Her boss did come over (after I had apparently moved to yet another unmarked employee spot. ) And very nicely explained that it was also an employee spot... Sooo lemme get this strait yall.make.pregnant women and disabled people walk a hundred extra feet so yall can park right by the door to the office.DESIGNED FOR.PREGNANT WOMEN .. disgusting. Apsolutly disgusting work ethic. Now my wifes been in there 10 min prior to her apt like they want.... But yet the employees that were relying on are 20 minutes late and a Karen, so now were going to miss our next appointment cause the rest of the worlds clock is supposed to revolve around these inconsiderate people.....

5 /5 Fierce Gypsy: Tammy is wonderful. She is trying to help me and I am so grateful for her. My father passed away and left me his half of our house that we built when I was 16. 2 days after he passed I was viciously attacked by a dog at work and had to have surgery to repair the nerve damage and other injuries that were done to my dominate arm, wrist, hand and shoulder. I havent been able to work for 6 months and am in the process of losing everything I have because of it. Tammy is doing what she can to help me save my house and keep my utilities on. Thank you for everything Tammy. You are awesome, even if I do lose my house you did everything to try and help. God will bless you tenfold.