Patterson Financial Services - Lancaster (PA)

Melissa Howard Does not keep his word about finishing and sending what you need done.

Ed Kowalski I tried a couple of times to get a couple dollars finally went through ,,, it helped out tremendously thanks to Shaye she was very knowledgeable and professional and also polite and friendly,,, I already had a loan but just refinanced to a new one thanks again Shaye

Brittany Chase If you’re looking for an honest accountant with integrity, keep looking because this company does NOT have integrity. This tax place will sneak things up on you, make things up, and not follow through with resolving their mistakes… let me explain, I got my taxes done for 2020 and paid $200. I got my taxes done for 2021 and paid $220. I sold my house in 2022 and updated my address with the company. I got my taxes done for the 2022 year and they sent me a bill for $320. I called them due to the significant increase. They told me they were resolving it and I would get a new bill in mail.. they told me they sent me notification of the increase to my last address and apologized that they didn’t update my address in different parts of their system… months later I received another bill for $320. I called them confused and I spoke with a woman who said my tax bill was actually $520, but she felt bad that it more than doubled and gave me a discount at the rate of $320. She had no explanation for the significant increase and acted like she was doing me a favor for reducing it to an only $100 increase.. I should also note my tax situation did not change or become more complicated. The increase was “just because” according to this company.