5 /5 Thomas Edmondson: I have been with Nationwide for over 40 years. Had a agent I really liked,when she retired another agent bought her agency. At first, things were fine but as years went on things changed, he made a lot of mistakes,lost things,never updated my files and never answered his phone,only got back to me when he felt like it,and always seem bothered if you ask him a question. I got to the point that I just didnt trust him any more. I Had four policies with this agency and decided to stay with Nationwide only if I could change my agent. Then I found Tom, what a difference,professional,not just a smooth talker. I liked him right away,and felt I could trust him with my insurance needs. When everything was complete he gave me better homeowners coverage,saved me $310 a year, plus a savings on two auto policies of $200 each.all totaling over $700 a year. I now feel safe again. I am so glad I changed to Trispagonas Insurance. My goal was not a better price, just better service,but I do appreciate the savings.