Edward Gaskey - Private Wealth Advisor, Ameriprise Financial Services, LLC - Greensburg (PA)

Jessica Hartman ★☆☆☆☆ – Harassment, Lies, and Zero Professionalism Nexus Financial is the most persistent, unprofessional, and downright harassing company I have ever dealt with. For over a year, they have bombarded me with 3–12 spam calls a day from constantly changing phone numbers. I’ve blocked over 50 different phone numbers, and the calls just keep coming. For the record, I have never used this company or requested their services in any way. I’ve spoken with multiple representatives, confirmed the name of the company, and requested to be placed on their “Do Not Call” list several times. I was told each time that my number would be removed. It’s been well over 30 days since my last request. My number is also on the National Do Not Call Registry — which clearly means nothing to them. Today was the last straw. I answered a call, asked AGAIN to be removed, and the representative argued with me, claimed they’ve never called me, talked over me, and tried to push their services. When I asked for a manager, he raised his voice, belittled me, and hung up on me. This company’s behavior is abusive, illegal, and a blatant violation of consumer rights. They do not respect “Do Not Call” laws, they lie to your face, and they harass people into exhaustion. If you value your peace, privacy, and sanity, avoid Nexus Financial at all costs. I’m reporting them to the FTC and encourage anyone else being harassed by them to do the same.

Juvencia V. Nothing like being lied too! I am extremely disappointed. Spoke with a lot of csr’s there. Due to “timing” of when I filed my income tax return and when payment was due - I was told by 4 people I would get my income tax check reversed and send back to me. You see they applied it to my loan. AFTER hey told me I was going to get my money back. So like a complete fool I kept checking my mailbox. I called them yesterday 30 aug - just to be told it was applied to my interest. I asked how can they tell me that, when it wasn’t true? Supervisor Dante and manager Stephanie all they could say was I’m sorry. They shouldn’t have said that. What we can do is listen to the phone recordings and tell the supervisors to retrain them. WHATTTTTTT? Stephanie told me she didn’t see any notes on there where the reps told me it was reversed. I was even told it would be submitted for review, that was probably a lie. Because right after that I called back and sure enough she told me the check is coming from the irs so it might take up to 30 days? Well glad they are going to get retrained on me! From the beginning of this arrangement I went into to pay my student loan back- they kept reiterating if I do this: my income tax will NOT be withheld nor will my pay be garnished. All LIES! I loath being lied too! I wouldn’t be surprised if they garnish my check. They don’t FREAKING know what they are doing. Thank you Navient! This is not the end. I am seeking answers! Unbelievable how they are allowed to play with your money. Knowing full well every human being has bills to pay. So shouldn’t a call be made before you keep or withdraw money from someone. You can’t play with people’s money.

laceyelle My tax advisor retired and sent me over to True Advisory Group. I’m always pleased with how responsive, prompt and efficient they are. I trust Greg and Lori without any doubt and have referred friends and family to them.

Susan Ferraro Excellent personalized services by friendly staff from tellers to management.Transferred money from another local bank+ the improvement in service was significant.They make you feel like family+ lookout for your needs .Surely a diamond in the rough of the Mon Valley.

bryna freeman They do not return emails or phone calls. Be warned, if you use your car title as collateral for a loan, they will NOT give it back to you under any circumstances. My car needed thousands of dollars of repairs to pass inspection and I wanted to trade it in for a better car. They would not give me the title back to do a trade in, so I purchased another car and my old car is sitting in my driveway not being used and I cant sell it without the title. They told me when I signed up for the loan that if I needed the title back for any reason, they would work with me, however, I have been trying to "work with them" for months to come to a resolution and they dont return emails or phone calls. When I finally get someone on the phone, they tell me they will check what they can do and then never call back.