First National Bank - Franklin (PA)

1 /5 Naomi Byers: I’m not a customer of this bank, but I had checks from someone written from this bank. They wanted to charge me $10 per check to cash them there. What a way to treat a non-customer. I definitely won’t be doing business at this bank.

1 /5 Megan Ralston: I have had multiple account breaches with First National Bank, despite being very careful with my information. After another fraudulent charge was spotted on my account, they asked me to cancel my card to protect my account. I checked my account every day, and the fraudulent charge was still pending. It seems to me like that would be the perfect time to take it off- before it goes through, and whatever jerk used my information gets something out of their stolen money. A week goes by, and the charge GOES THROUGH on my account. They had a WEEK to stop a charge that they noticed the SECOND it occured, and they couldnt manage to stop it, and refund me my money? I should not have to call once a day to direct them to do something that is very, very obvious. That is just bad service.

3 /5 Danielle: If you are trying to cash a check as a non customer they will do it for $800 or less if drawn on their bank. To setup an account you need an appointment. And whatever you do dont show up just before they close to ask any kind of questions because the staff is less than friendly.

1 /5 Brandy Brown: These people are crooks!! They will not refund a fraudulent charge that was put on your account! They simply send you a new card that absolutely does nothing to protect your account! I had a loan through them and they take multiple payments during a month period even if you are caught up or paid ahead. Their person that "takes care of things" Melissa is a huge joke! She will NOT take or return your phone calls and acts like she is to good or busy to take care of customers needs! She needs fired and someone new put in! I will be moving my business account and banking needs else where i will not drop another penny in this the thieving bank! If i couls give 0 stars i would!

1 /5 Jessica Brown: This bank is disgusting ... offers overdraft, but when utilized cancels ur debit card without notice, flags your account, and wont let you get another one. So they penalize you for something they offer. Not to mention they dont cash checks written from THEIR bank for non customers over $250... then theres the customer service... cant get a call back to save a life. Also used their Zelle option and was told the money would be in the account GAURANTEED next business day... guess what.... Im still waiting more than 2 bus days later... but money was already taken out of my account ... they cant tell me where the money is or why it hasnt been received by the recipient ... HORRIBLE bank. They dont even deserve 1 star! Dont walk away from this bank .... RUN !!!!