AAA Pleasant Hills Insurance and Member Services - Pleasant Hills (PA)

2 /5 Andrew Zegura: The receptionist DEFINITELY needs a good retraining. We went there to transfer titles to a family member, and she immediately tried to tell us that wasn’t possible. But when it was brought up that we had already done our research, she sent us to go wait in the back. Of course, we’re gonna know what to do before we get there. You do not need to talk down to us.

4 /5 Zen: Quick for the most part. Went to get my id updated. Quick check in, the Second Lady with paperwork was less great, more distracted and seemed to have a lot going on. As it took a while, and the photo center was quick and easy and that guy was very friendly and good at his job!

1 /5 Aaron Bellagrid: staff not knowledgeable and unhelpful. Told me they remove the Real ID star on my license when renewing it and Id have to go across town to the DMV if I wanted to keep it. Went to another AAA store and they did it just fine. Dont trust their "advice"

5 /5 Tracy LaCock: Listen to me....I went here to get my 83 year old sisters ID renewed. We tried to get it done at the DMV in Bridgeville and that was just nightmare. AAA made this process so fast and easy. We were greeted at the door by a very nice woman who directed us to where we needed to go. This is such a lovely place, especially for someone who is handicapped. It is not a huge distribution center, rather a cozy place with an open floor plan. The whole process took less than 20 minutes! Every employee we came in contact with was so very pleasant. They managed to take a process that was dreaded and made it a very nice experience. The place is clean, well lit, plenty of parking, handicapped parking and full of friendly and happy staff members. I will never go to the DMV again. You should go there for all your DMV needs.