VOOMA Insurance (formerly Shutts Agency) - Schenectady (NY)

Kat Cárdenas-Cruz First time car insurance owner and Jeannie Torres was great to work with! She was very responsive, answered all my questions and made the process very easy for me to enroll. Very satisfied with her service and it was done in a short amount of time. Thank you!

Dani L Christopher and Brian give 1st class service each and every time you need them. I have multiple polices through State Farm and I stay with State Farm because of the service I get from Brian and Christopher. Anytime I have to call or email, the response is always prompt and courteous. Christopher has definitely gone above and beyond for me many times, even when he didnt have to. I would highly recommend Brian and Christopher Leach for all your insurance needs!

Kevin Olmstead Jackie was the best. I called her with a problem and she immediately got to work on a solution. Within hours she accomplished more than I could have asked for in several days time. I now have a better policy for a better price while having someone there who actually cares about my situation. I couldnt recommend the work that was done for me enough to pay back the time and money they saved me. An actual pleasure to work with. Thank you guys.

Karen Pace As a former insurance agent myself, I know what to expect when calling an insurance agency—and I just wanted to share my recent experience with Beth’s agency on behalf of a relative. Dawn was the representative who answered my call, and she took all the information as quickly, efficiently, and as pleasantly as humanly possible! I was almost concerned about the accuracy, as exceptional customer service like that feels like a thing of the past. It usually takes multiple calls and plenty of follow-up to get things moving, but Dawn handled everything in one seamless conversation. Her professionalism and positive attitude stood out, and she truly made the process easy. I’m grateful for the level of service she provided—it’s rare and deeply appreciated. Great job!

Jackie Muller ✨ Shoutout to Outstanding Service! ✨ Huge thanks to Geoff Dumas who went above and beyond by calling me —after hours—to share that an issue had been resolved. That kind of dedication and follow-through is rare and so appreciated! When someone shows that level of commitment to their clients, it’s worth celebrating—and recommending. I’ve already encouraged my accountant to consider adding Geoff to his list of referral partners. If you’re a business owner looking for someone who truly shows up, even when the day is technically “done,” Geoff’s your guy. Thanks again, Geoff—your integrity and hustle didn’t go unnoticed! — Jackie Muller, LCSWR Dynamic Intervention Wellness Solutions 3 Market Street, Wappingers Falls, NY

Terry Ann Barcus Chicken was good and tasty, first time there. Great red beans and rice. Will go back. Atmosphere was nice, take out only. Employees are nice. Gave me the wrong drink and no ff but were very happy to exchange drink and gave me the ff.

Rachel Mellow Roadsafe Affordable Auto Insurance didn’t just throw me quotes — they actually helped me understand what I was paying for. Got solid cheap car insurance with no confusion, no upsells, and zero pressure. Real people doing it right. Respect!

MAURO PORZELT My experience was very very good, I actually learned that I could have saved myself a lot of money last year by letting them do my taxes. Live and learn, Chris is very professional and I believe he has tax wisdom that exceeds his age.