Tri-City Insurance - Albany (NY)

Thomas Boccia My familys been doing business with with Carter MGM insurance previously known as Carter Insurance for over 30 years. Their customer service is unmatched. Anytime I had an issue or a claim or any sort of question, Jay and Kathy and entire staff were just phenomenal. I would recommend highly MGM Carter for whether it be - homeowner, apartment renters insurance, auto or any type of insurance needs you may have. Its always a pleasure doing business with them and they get the job done the old fashioned way. Good attentive, hard-working people. Thanks Tom B

Jane Arold You help us make a better choice for our car insurance that isnt so expensive. It fits our budget a bit better. Your staff are always courteous and helpful. Thank you so much for your service.

Property Shots 360 Excellent speedy service. No frills, no beating around the bush. Dont take their curtness to mean rudeness. They mean business and get it done!

ANDREW RECORE Pleasure doing business with, great rate employees very helpful and very friendly!

Jim Lamica Excellent people to deal with and looking at for you at all times! Would highly recommend!!!!

Victor Wilburn NY state DMV is an experience NOT to be repeated. THAT said, Ric Bongiorno Insurance is SUPERB. They are knowledgeable, patient and went above and beyond to help me get both the coverage I needed for my Alfa and to deal with all the obstacles NY DMV tossed my way. Special THANKS to Ryan Rupert who defines what great service IS. He along with Ric and Martha set a very high bar for a great client experience and always treated me as a good friend and not just a customer. Well done guys and know you will be missed now that I have moved out of state.

Shane Mclaughlin Great place

Alannah ODell Hannah is amazing! She got me the best insurance rate by far! I was paying almost 300 a month and she was able to find me coverage for HALF of that. She’s very responsive and truly cares about her people! 10/10 recommend.

Dale Zero This company is a mess. Maybe their actions are legal but they certainly arnt ethical. Two examples. When my father-in-law passed away, the agent was at the house the next day trying to talk the 90 year old widow into using the insurance for 10 year investment without the ability for withdrawals and no promise of interest rate after the first year. ..... Nice Guys!.... Next, I had an insurance policy that I canceled but they continued to make withdrawls from my bank account! I contacted them and was told they sold the policy to another company and continued to bill me. WTF. Even better, they wouldnt refund the mony taken from my account because ...wait for it.... they said it wasnt their policy anymore. Do yourself a favor and find another company.

Keith OBrien Lisa is the absolute best and has been my agent for nearly 2 decades. From home to auto and business, she has made insurance an easy task, and gets me a fair price every time. I dont even live in the local area anymore but I still reach out to Lisa for all of my insurance needs and have always had outstanding service. Thank you Lisa.