The Decker Agency Inc. - North Tonawanda (NY)

Jessica Reynolds Once local insurance agent if you need one

Lauren Kanouff Working with New Buffalo has made the insurance part of starting a new business so easy. They respond very quickly with questions and requests and are always super friendly and helpful. Would recommend them to anyone.

Frank Petrilli Received a call from State Farm to verify my correct address for their files as I have two different ones. During the conversation, Aiya inquired if I would be interested in saving money on both my homeowners and auto policies. Before I knew it, I saved a boatload of money by switching to State Farm and I love dealing with my agent Aiya who is extremely knowledgeable and professional. I am so pleased with having switched over!

Nicole Guzman This insurance company should thank Dianita. Dianita has been the only person that has been able to help me out with either a payment question or any questions I have about my insurance. I had dealt with other companies and insurance agents and nothing but pain. The pandemic has been so hard but Dianita always been very understandable. If you have a question or need help Dianita is the best person to speak with. I will always recommend her.

Megan Plevniak After looking for insurance for several months I am so grateful to find Anthony. We spoke several times and he is always very informative. I am pleased with his level of knowledge and courtesy. He was very nice and helpful throughout the whole process and Im saving even more money on car insurance than before. I highly recommend Anthony!

Bryce Ferguson Always responsive and reasonable prices.

John Rehbein “ I have had a great relationship with Allstate for many years. I have multiple policies for my home, truck and snowmobile. When my truck was up for renewal this year, I thought and have been thinking the rates were a little high. I went to see Christine Civitelli-Geno in the Rome office to see if there was anything we could do about the rates. I had a quote from State Farm that was HALF of what I was quoted to renew with Allstate. At the time, Christine told me that there was nothing she could do to lower the rate. So I had no choice but to switch to State Farm. About a week later I got a call from Christine and she said she redid my quote after updating my current credit score which had not been done in a couple of years. My credit score has improved over the years and she was able to quote me a price so that I could stay with Allstate. She even took care of cancelling the policy that I purchased from State Farm. BOTTOM LINE: Christine went out of her way to retain a longstanding customer and she should be commended/rewarded for her efforts. Give that girl a raise!! Thank you. John Rehbein ”

Phillip Walter Johnson Great website.

Ellen Gabler Loved working with James and Dora at Vavas. The insurance world is a complete mess and it feels like everyone is trying to screw you. Not these guys. They were very accessible, patient and took time to understand what we wanted for our coverage (while also advising us when they thought we were totally wrong! :-) I highly recommend them. It feels like working with a small-town, local insurance broker in the best way. (Also very importantly, they got us excellent rates from a major carrier in an extremely difficult insurance market.)