Travelers - Rochester (NY)

Kerone Knowles Spoke with Ann who as usual very polite and friendly. I was able to help and I needed and all questions answered. As always a very good experience when dealing with this office.

DennyAlex Lopez Too busy

Rudina Hakaj Incredibly helpful and professional. Very happy I went to C & K for my accounting needs. Thank you so much!

Daniel Drew Awesome ladies there been with them for many years great people to work with will help you any way they can.

Josephine Deorio The entire team have always been very patient, prompt and helpful with all my questions and concerns. They look for me ways to save money with the best policy

Danielle Rolfe Have used this agency for quite a few years now. Any time l call the staff is always pleasant and helpful. Makes dealing with insurance matters easy.

Angelos M My existing insurance companies renewal was significantly higher than the previous year and I decide to reachout to Jeff and his group. They provide a better rated insurer as a option and bundled all my insurance. The best part is I received better coverage and better rates across all the policies including umbrella coverage for a significant savings.

Stephen Ballesteros An Absolute Joy – Literally and Figuratively! Working with Joy Harvey-Washington State Farm Agency has been one of the most seamless, professional, and genuinely enjoyable experiences I’ve ever had with any insurance provider. From the moment I connected with her team, I was treated with kindness, clarity, and a sense of care that felt far beyond the norm. It’s rare to come across an agency where every interaction leaves you feeling like you’ve been taken care of not just as a client—but as a person. Joy Harvey herself is a powerhouse of professionalism, warmth, and expertise. She somehow manages to be incredibly knowledgeable while also being approachable and completely down to earth. You can tell she leads with integrity and heart. She took time to listen to my specific needs, offered thoughtful recommendations, and ensured I fully understood every option available to me. You just know she’s got your back. The level of responsiveness and attentiveness from her entire office is beyond impressive. Whether it’s a simple question, a policy update, or handling a claim, everything is done with grace, speed, and an unmistakable commitment to excellence. Honestly, Joy and her team don’t just provide insurance—they provide peace of mind. I’ve never felt more confident or cared for when it comes to protecting my home, car, and future. I tell everyone I know: If you want an agent who truly lives up to the name “Good Neighbor,” look no further than Joy Harvey. This agency is a gem—and I couldn’t be happier to be in such capable hands!