Steuben Citizens Federal Credit Union - Bath (NY)

Tyrone Spratt i liked working with them they got me approved the staff was really nice and helpful im impressed.

Craig Zachary Been trying to liquidate an account since November 22nd, 2017 after I received notice it would roll into an IRA. Company hasnt been able to deliver to address on profile originally, updated address on 12/28/17 after multiple failures getting to my address. Now its 1/11/18 and I had to call once again to figure out why I havent received payment. Gentleman on the phone had an attitude with me when I got annoyed that despite documentation sent to them to change my address - they still sent it to the old address. We will be going almost two months without receiving anything. I am glad I do not have to utilize this company for investment options anymore.

Felicity Tiberi I came in to get a typed direct deposit form and everyone was very helpful- especially Haley. She was extremely kind and walked me through everything to get what I needed and upgrade my account. I am very satisfied and I would recommend her to anyone needing assistance with KeyBank. Thank you Haley, your help was much appreciated!

Cindy Fata Steve Silber has been extremely helpful in getting my finances in order. Time and again, he has gone the extra mile to insure that everything is thorough and complete. He is prompt in responding to my questions and concerns, explaining with knowledge and patience. Last but certainly not least, I feel so comfortable discussing financial goals with Steve because he listens to and addresses my needs and goals.