Sidney Federal Credit Union - Norwich (NY)

Melissa Miller I was pleasantly surprised by my visit to the Monticello SSA. I came in without an appointment, registered, completed my paperwork and met with a representative in 15 minutes. Although every pen had been stolen from the lobby and booths, the security guard was nice and lent me one. The clerk was very friendly, efficient and clear about next steps. In comparison with many other government offices, I think they did a great job. Kudos!

Carl L NBT OnLine is the best, easy to use web site of all bank & bank credit card banks that I have used. easy to log in, navigate & even easy to close. Thank you That combined with the Great staffs at the 2 Cooperstown locations make NBT MY BANK OF CHOICE PLEASE DONT get bought out or change your customer focussed service for any other reason. THANK YOU NBT TEAM! Carl L

Max Root Americu, and specifically Andrea Neal are the epitome of quality in customer service. I felt like I was treated as a valued customer and friend, not someone they could just make money from. Andrea is extremely thorough, running numbers multiple times to ensure everything was accurate. She showed her expertise in explaining all aspects of my loan to me prior to my signing. I sincerely appreciate her efforts and the service of everyone I have met in the Cortland, NY Americu office!

Erin Dash Always a fun time. Bartenders are friendly and efficient. Typical bar food but there is a daily lunch special during the week that is always cheap and good

Frank Komoroski The people there are friendly very knowledgeable and doing a very good job with me so far absolutely no complaints I recommend them to everybody