Robert O Hampton Agency - Staten Island (NY)

Rupok Hasan I’ve been a client of UMC Insurance Agency for over two years now, and their service has been exceptional. Whenever I had questions or needed to make changes to my policy, their customer service team was quick to respond and always provided clear, concise answers. They genuinely care about their clients, which is rare these days. I’m confident I’m getting the best coverage and value for my money.

Christine Joshua I appreciate the quick response, the quality of insurance provided to me, and the willingness to help find the right product to meet my needs!

Marites Gerow The attending agent Mr. Phil Watson was very helpful and the processing was reasonably fast. I am very happy with the service.

Nancy Sudore Very personable. Great customer service

Linda Klock I would highly recommend Brenda Heaton she has assisted our family in the Herkimer location for many years. She is very professional and knowledgeable. She will go the extra mile for her clients . I recommend you stop by to see her if you have any insurance questions or needs. She will be happy to assist you .

Emanuel Excellent service from start to finish. The agent gave me helpful recommendations that were easy to understand and very relevant to my situation.

Judith Helf Last year, I moved from my former insurer to State Farm for my homeowners insurance. It was a simple process, and all went smoothly. This year, it is complicated by the fact that I am selling my house just weeks after my insurance policy is due for renewal, AND I was seeking advice on renter’s insurance. I knew that I would benefit from some guidance and a bit more personal attention this year. It was my lucky day when Aaron Marshall Bobb happened to be the one who picked up the phone when I called last week.It is a delight to work with him: efficient, knowledgeable, available, respectful, friendly…..all this PLUS a sense of humor (much appreciated at what was a very stressful time for me!) He took care of everything and made it all seem easy. Mr. Bobb is a wonderful addition to the Agency. They are lucky to have him on staff — and I am VERY lucky to have him overseeing my business with State Farm. Many thanks, Mr. Bobb!

Timothy Wendling Joe and Helen are the best. They take care of us extraordinarily well!

Matt Beekman We’ve been with StoneBuilt Insurance since we moved to Saratoga Springs back in 2001—and we’ve never once looked elsewhere. First with Alex’s father-in-law, and now with Alex himself, this agency has set the bar in every category that matters: personal service, quick response, and consistently competitive pricing. When we moved to California six years ago, we didn’t even consider switching. That’s how much we trust and value this team. Whether its auto, home, umbrella liability—you name it—Alex has handled it all with a level of attention and care that’s rare these days. What really sets StoneBuilt apart is that you feel like a person, not a policy number. Alex is responsive, knowledgeable, and proactive—he checks in, shops rates when it makes sense, and always makes sure we’re covered without overselling. It’s the kind of small business you want to support because it actually shows up for you. If you’re tired of waiting on hold with big-name carriers or wondering if your coverage actually fits your life, do yourself a favor and call Alex. You’ll get a real person, a real relationship, and real peace of mind.