Robert Alan Agency - New City (NY)

Hollie Southern I have been with this agency for over 15 years. I have nothing but great things to say about everyone who works their! Mike always goes out of his way to help. His honesty is what I can appreciate especially these days! If he cant get you the cheapest rate possible without compromising your coverage, he will tell you the truth, that you might be better off going somewhere else for a better rate. Trish has such a great down to earth personality. Everyone I have ever dealt with at Alliance has been nothing but helpful. I have recommended many of my friends and family over the years and all of them have been pleased with the service they have received. I hope this review is helpful!

Christine Joshua I appreciate the quick response, the quality of insurance provided to me, and the willingness to help find the right product to meet my needs!

Fedor López This company provides great family coverage with no hassles. I feel like my whole family is covered and I don’t have to worry about anything.

Tyler Smith Absolutely best service from Jody. Communication about insurance questions was explained very well and with efficiency. Cares about the person and what insurance needs to be tailored to your needs. Stellar insurance agent, 100% recommend to any one looking for a smooth interaction with insurance changes.

Michael McDermott Cant say enough about Andrea Disalvo. Hands down the best auto and home insurance quoting and buying experience ive ever had. Andrea is extremely knowledgeable, responsive and knows this business. The process of creating quotes was all virtual, very quick and very efficient. Ended up with a new auto and home policy. Similar coverage as the prior at significantly less cost. Highly recommended.

Andy Gesner The absolute worst customer service I have ever experienced. This company is a complete joke. I tried to provide NXG Insurance with my business, but it became clear to me quite quickly that though he had been referred to me, Chris DiTommaso was going to be unable to assist me personally. Instead, he sloughed me off to his co-employee Tanner Davis, and after many days of being ignored by both of them, despite me calling and emailing, I sent an email expressing my concerns. Tanner did call me shortly thereafter to tell me he did not appreciate me "being rude", claiming that it usually takes "a week or two" to receive a Workers Compensation quote (WOW! What a whopper of a lie, I was able to purchase my policy with Geico in less than a hour!). Obviously Chris did not share with Tanner that there was a palpable sense of urgency to have this policy taken care of in a timely fashion. Tanner did promise to get back to me by "the end of the day." The date of that call was Monday, March 17th, 2025. That was over a week and a half ago. I have still not heard back from him and I doubt I will. Obviously "Customer Service" was not something they were trained to provide.

Diamond Austin O.m.g. i have not seen such caring people for a while..extremely professionally...knowledgeable staff seriously...understanding and patient....i would recommend to anyone...

Lynville Scott Amy is the best!

Videography Vertical (Topwater Maniac) Kristin was such a great representation of the level of service customers get from you. She was excellent and attended to my needs quickly and professionally. Thank you, Kristin!

gabriel guadaluoe pedraza So glad I found this agency. I had some detailed follow up questions and they took the time to walk me through all of them. I felt heard and supported.