Richards and West, Inc. - East Rochester (NY)

NY Tech Chief Found this place in The Westchester Mall after shopping for hours in all jewelry stores there and not finding what my wife wanted. We found 3 rings here and bought them all. They were able to size the same day. Will now be my "go-to" jewelers.

Genesis Castro 10000/10 recommend this jewelry store! Noemi and the rest of the staff are incredibly kind and helpful. They will make you feel like anything you’re looking for is possible. They can get exactly what you’re looking for or even have it made! I am absolutely in love with the engagement ring and bands we’ve purchased from here and will continue coming to them for all of our jewelry needs. This is your sign to come to this store! You will not regret it. :)

David M. Warnken Nothing but positive things to say! I want to give a shout out to Chrissy, who I worked with throughout the entire engagement ring process and made it go so smoothly. She answered every question with great detail and was extremely supportive of making my ideas come to life! My Fiancée and I couldn’t be happier with how the ring turned out - not to mention the quick turnaround! I’d recommend everybody to look here when shopping for any jewelry, true professionals!

Jason Vasquez I‘ve always shopped at big box jewelry stores and this week I came across this nice gem of a place -no pun intended- Hislon Jewelry. The first thing that caught my attention was the selection of watches, but I was on a mission to buy a chain. Jeff greeted me and showed me the different chain styles and gave me a lot of information on the price of gold. I felt very comfortable and the quality of the fine jewelry was excellent. I definitely enjoyed my shopping experience and I won’t be going to a big box store anymore!

Mira I am going to say this, and please read keenly. The store itself has great options but there is one big flaw. That woman who has the pink/rainbow hair, she is going to be the downfall of this store. From her attitude, to her impatience. Maybe she needs sensitivity training or something because the way she treats customers is very disrespectful. You can tell that she doesnt like or want to do her job. Shes never positive. Just attitude filled and overbearing. I feel that if you combat this problem your store might have a chance. She needs to be spoken to or let go expeditiously. Dont be surprised if business declines because of her. Her energy is nasty and draining. I dont think Im coming back to this Rainbow. The one further down has much more positive energy. After having to deal with that rude lady, taking the long walk down to the next Rainbow was WELL worth it.

Asha Harvey Shout out to Kestrel and the whole Fitzgerald team. Thank you for playing such a big part in our wedding. Thank you for helping to make my wedding band and bridal necklace dreams come true! As a sustainability consultant and designer, I truly appreciated how collaborative the team was throughout. They were open to reusing heirlooms and recycling materials which I love. Perfect blend of old and new!

sharona chaimov I recently purchased a Rolex from Aminov Jewelers, and I couldn’t be more pleased with the entire experience. From the moment I walked in, the team was professional, welcoming, and incredibly knowledgeable. They took the time to answer all my questions and made sure I felt confident and informed throughout the process. The Rolex I bought is absolutely stunning—authentic, perfectly presented, and exactly what I was looking for. Aminov Jewelers’ attention to detail and dedication to customer satisfaction truly sets them apart. If you’re looking for a trustworthy jeweler with top-tier service and an amazing selection, I highly recommend Aminov Jewelers. I’ll definitely be coming back for future purchases and like they say Aminov Way Is The Only Way To Go!!