Prime Point Insurance - Monroe (NY)

Shondell Taylor Great

sean fitzgerald Im a new customer, having spent almost 30 years with another company. I wish I had called a long time ago. Liz was SO helpful, and pleasant to deal with. I now have better coverage, at a better price, and Im dealing with people who you can actually reach on the phone. Very pleased!

Areli Alavez I’m happy with my decision to switch to this agency. They were responsive, patient and helped me secure great coverage at an affordable rate. I can’t recommend them enough

Ally Well, I have to say I greatly appreciate that there is still true value in customer relations. Beanys Anziani is an asset to this company that I hope is recognized come promoting time. Her ability to listen and remedy an ongoing issue I had with Nationwide not only saved me money but prevented me from going to new insurance company all together. She was patient and went the extra mile. More importantly and rare, she expressed a genuine interest from beginning to *meet with me for a more human experience when everything could be done through the net. I will always value good intention and customer care with referrals and customer loyalty. Thank you again Beanys. I wanted to add a customer service quote but found more I felt would remind those who may need to know or remember

Stephen Ballesteros An Absolute Joy – Literally and Figuratively! Working with Joy Harvey-Washington State Farm Agency has been one of the most seamless, professional, and genuinely enjoyable experiences I’ve ever had with any insurance provider. From the moment I connected with her team, I was treated with kindness, clarity, and a sense of care that felt far beyond the norm. It’s rare to come across an agency where every interaction leaves you feeling like you’ve been taken care of not just as a client—but as a person. Joy Harvey herself is a powerhouse of professionalism, warmth, and expertise. She somehow manages to be incredibly knowledgeable while also being approachable and completely down to earth. You can tell she leads with integrity and heart. She took time to listen to my specific needs, offered thoughtful recommendations, and ensured I fully understood every option available to me. You just know she’s got your back. The level of responsiveness and attentiveness from her entire office is beyond impressive. Whether it’s a simple question, a policy update, or handling a claim, everything is done with grace, speed, and an unmistakable commitment to excellence. Honestly, Joy and her team don’t just provide insurance—they provide peace of mind. I’ve never felt more confident or cared for when it comes to protecting my home, car, and future. I tell everyone I know: If you want an agent who truly lives up to the name “Good Neighbor,” look no further than Joy Harvey. This agency is a gem—and I couldn’t be happier to be in such capable hands!

M Sanders They are very curtious professionals and actually return your calls when they say they will.

DJ Freedom Teona walked me through the TLC insurance process. She is the ultimate professional, very personable and knows her business! I found her company after being unceremoniously dropped from a company I had been with over 5 years, and made the process to getting TLC insurance easier than when I first began driving professionally. Give A&Y Royal Insrance Brokerage a call. They are knowledgeable about the TLC, helping drivers in Ride share get insurance and will have you on the road in no time.

Hal Nudelman Very unprofessional when you get them to actually answer the phone then they never call you back. They are not farmers agents. And they give you crazy prices I would avoid them At All cost

Amy Pellerin Amy Gadway goes above and beyond for her clients. I have had a great experience working with her.