Palisades Credit Union - New City (NY)

5 /5 Yetunde: I recently closed on a HELOC and I must say the experience was seamless thanks to the assistance of the branch manager, Ellen Brooks. Ellen is truly amazing! From her expertise, kind personality, and attentiveness, I knew I was in good hands. You can tell she is genuinely passionate about her work and providing exceptional customer service. I had a lot of questions during the process and Ellen put me at ease by answering every single one and making sure I truly understood the response. This branch is very welcoming and the team is just as amazing.

5 /5 Sabin Jacob: Palisades Credit Union Staff helped me secure an auto loan in 3 days. I worked with Ellen Brooks, the branch manager and she is very professional and the entire process including the communication was seamless. Kudus to the team!

5 /5 Alane Johnson-Banks: Looking at a local bank in Rockland County to do some banking with great rates, I’m so glad we stopped in to the Palisades Credit Union. We dealt with Ellen Brooks who is top tier in the banking world! She was professional, gave an accurate timeline on what to expect and made our process pain free. It’s a small & clean branch with helpful people. It’s important to feel good about where you bank and offers different services and this bank checks off all the boxes. I definitely recommend this bank!

5 /5 David Velez: I want to especially thank Ellen Brooks for her outstanding support during my auto loan process. Despite a challenging start, her professionalism, patience and guidance truly made a difference. I greatly appreciated the extra effort she put into assisting me every step of the way. Her dedication and personalized approach made what could have been a stressful experience much smoother and more manageable. Highly recommend!

5 /5 Mike Rothbaum: I currently live in Georgia and am a member of a credit union down there, but was visiting family back home in New York. I had a large check I was worried about carrying back down to Georgia. I was grateful to find that Palisades and my credit union were in the same co-op. Even though I was a visitor, Hakeem looked up my credit union and account and made the deposit immediately. It was a huge relief to be able to get it done. Thanks Hakeem!