1 /5 Nichole Barlow: The website is down, The AI assistant cant answer any questions or give any helpful information, so you wait 30 minutes to leave a voice message. Going on 6 weeks of no call back or any mail. The dox app wouldnt even load to send documents over. The application says you will know if youre approved in 30 days, going on 6 weeks with no information. Im supposed to be pulled out for surgery but waiting to see if I can get any help for the weeks Ill be down and out. Such a stressful run around. Could be much better!