NYC Department of Finance - Financial Business Center - Brooklyn (NY)

3 /5 Gail Monso: Visited to pay property taxes. Waited on entry line for 45.minutes. Elderly and disabled customers not accommodated even when asked at front desk. clerks were ignoring people standing on.line to enter to help those who were inside and could not ask.a windows clerk in the waiting area for assistance. System not.customer friendly. Many people were from.outside NYC assisting relatives with paying property taxes. No dedicated lines or assistance with people who owed excessive amounts of parking ticket. People and corporations paying property taxes were coming glad with peoples who cars were towed.or.owed extensive.amounts of.parking tickets. law.abiding citizens just want.to.pay taxes. online system was not working. no kiosk in the area dedicated to pay property tax with the assistance of a representative.

1 /5 Alexa Sebisa: The ticket I got says I didnt display a receipt, but I paid for my parking through the NYC app. I submitted dispute uploaded every evidence possible and when i now check it it says ineligible for dispute lmao. I did not receive any email when i have to appear there.. bad service plus i have to skip work to go there, lose time, also that place is full of traffic impossible to park there literally making us everything to suffer and pay for the bill we did not deserve... Where is a justice.... Its hilarious

1 /5 Allen: Worse than the dmv. Couldnt even get them on the phone for 2 days. 1st day from 11am - 4.30pm 2nd day noon - 4:30pm... No one picked up. I was trying to pay my tickets but couldnt search for my letter number. Eventually car was booted and towed.

1 /5 Viktoriya Dzhavakhishvili: extremely poor service I have experienced at your office/facility over the past several days. On three consecutive visits, I waited in line for more than two hours each day, only to be met with unprofessional and impolite behavior from staff. Instead of providing clear guidance, I was repeatedly given different and inconsistent information about the required documents. Each time, I was sent away with an additional list of paperwork to bring back, forcing me to make unnecessary trips and spend considerable time and effort. It is clear from my experience that customer service and care are not being prioritized. The staff appeared careless, dismissive, and unwilling to provide proper assistance. This has resulted in significant frustration, wasted time, and an overall negative impression of your office. I respectfully request that you review this matter, ensure proper training and accountability of your staff, and take corrective measures to improve the quality of service provided to customers. No one should be subjected to such disorganization and disregard for their time.

1 /5 Rodolfo: They need to have this so called judge "katerina Robinson" fired. She spent more time responding to her Facebook messages than my case. I brought valid a video and pictures as evidence and she didnt even bothered looking at it. She called it irrelevant to the case. How can something be irrelevant if she doesnt even look at the evidence. People like her should not be working there. A judge is supposed to look at all evidence and make a decision based on the evidence.