Neil Palazzo - Financial Advisor, Ameriprise Financial Services, LLC - Garden City (NY)

Emma Best They helped me get back into my account when it logged me out. A big thanks to them thank you!

Amber Donofrio I typically go to the Meadow Street branch and always have a positive experience there, but this location on the Commons is really convenient, especially since neither branch is open on Saturdays anymore so it can be harder to fit in a visit in-between work. The issue is that CFCUs "transformation center" is confusing. After a few years, I still dont know what the term "transformation center" even means. Its nice if you just need to use the atm, but its unclear what other services the branch offers or doesnt offer, as its set up more loosely than a typical bank location. Its also sometimes unclear who to speak to and there can be a line as theres only one teller. Im happy we have a location downtown, but wish it was a more traditional branch. I will say the 24-hr atm access is very convenient, though.

Geneia Rood I just got off the phone with a woman named Lynn and she was extremely rude to me as well my public assistance was denied and I was just asking why and she said “you did not report that u applied for unemployment” then said that when she looked to see if I had applied and that they hav acess to see if I did that I didn’t! I was very confused and with all of the call volumes of calls to unemployment I wasn’t able to get through for weeks! At the end of the phone call she hung up on me! She wouldn’t let me talk and she was not professional at all!

Maryrose Angelo Jason has handled all of my accounts for the last 6 years and I couldnt be happier. I always know hes going to be upfront with me with, no bs and I appreciate that especially when it comes to my financials. Very knowledgable and easy to work with. Sometimes things just work, and working with Jason works.