Fulton Financial - Brooklyn (NY)

Ari Rosner Best group in New York

Arielle Dawson This place needs to be investigated by the feds ASAP since they are handling people’s packages. 1. Rude customer service. Did not take the time to listen to what I needed and got my Tracking number wrong. 2. Was told my package wasn’t there when it was. 3. Hung up on over the phone several times if they did not have an answer for me or frustrated by doing their job. 4. Purposely ignore phone calls instead of resolving the issue Please avoid this place at all cost. They are horrible at doing their jobs!!!

Yetunde I recently closed on a HELOC and I must say the experience was seamless thanks to the assistance of the branch manager, Ellen Brooks. Ellen is truly amazing! From her expertise, kind personality, and attentiveness, I knew I was in good hands. You can tell she is genuinely passionate about her work and providing exceptional customer service. I had a lot of questions during the process and Ellen put me at ease by answering every single one and making sure I truly understood the response. This branch is very welcoming and the team is just as amazing.