NBT Insurance Agency - Norwich (NY)

Brittany Brearley Sherry is always a pleasure to work with.

Lisa Phelan Outstanding Service and Dedication! I recently needed to add a golf cart to my insurance policy, and what seemed like a simple request quickly turned into a complex process due to the vehicles non-traditional classification. Thankfully, I had the incredible support of Kathy Pratt at the Grimsley Agency! She spent over an hour patiently working through the challenges— keeping me informed every step of the way. Her persistence, professionalism, and willingness to go above and beyond made all the difference. If you’re looking for an agent who genuinely cares and will advocate for you, look no further!

Linda Deckert My husband and I met with Jill Simmons. She was very helpful with explaining and answering our questions regarding Medicare Part B. She discussed the different options that are available to us and helped us to decide on a good fit for our needs. Jill has good knowledge of Medicare Part B options. Shes very friendly and easy to work with. We would recommend Jill Simmons to anyone needing assistance with Medicare needs.

Marty K Dennis Launer did a stellar job of securing insurance for my home and an investment property. I had difficulty with other companies, But Dennis listened, he acted, and I was quickly insured at a very competitive rate. Dont hesitate to use his services!

lakeisha white Easy to navigate

Steven Colon JESSY is the best!!!! She’s attentive and very helpful. Always looking for what’s best for me and I appreciate her so much! Never had an issue with this company and as long as I have my TLC I will continue to do everything with them.

Tom Lavin We first connected with this agency through agent Kristina Berger. Kristina has been incredibly patient and helpful with our growing family of drivers. She explains policies, differences in coverage, and changes very clearly, and has helped us find discounts that had been missed or suggested new ones. While the majority of our dealings have been with Kristina, we have worked with Aaron who was just as helpful so I dont mind recommending the entire agency, although we are biased towards Kristina. Getting insurance is not one peoples "Fun Stuff To Do" List, but this agency makes it very easy and painless!

Anthony Venditti Super helpful staff! Dee Jaye, Jade and Lisa are all amazing. Have been a huge help with my insurance for my home, cars and bike. Any questions they are right there to take care of it!