Universal Insurance Agents - Bronx (NY)

Jackie fales Was involved in an accident in which I was not at fault. My insurance company at the time of the accident increased drastically- I reached out to Taylor who was quick to the rescue on helping me get into a cheaper more affordable car insurance. 10/10 with customer service and going above and beyond.

Jack Aversa Tammy clearly explained recommended coverage updates to our auto insurance and how to save by taking a defensive driving course and where it could be taken online. She also explained that we would need to transfer our homeowners policy after reconstruction begins (house was damaged beyond repair by a huge pine tree 1 year ago during a severe thunderstorm and hail storm).

Morgan Gianni I came across Cassetta Agency a little over 2 years ago now and could not be happier with their customer service! Being a young adult, I had a difficult time trying to find car insurance agents that were reasonable and not trying to take advantage of me and my position. The Cassettas agents took the time to understand my needs and get me an insurance policy that was better than the rest of the agency/firms I was in contact with. They are always there to help make my life easier. I would highly recommend giving them a call so they can help change your insurance experience for the better! Thanks Cassetta!

Michael Rist I had an excellent experience with the Levitt Fuirst team. From the moment I reached out, they were incredibly responsive, professional, and genuinely eager to help. They took the time to understand my issues and needs. Its rare these days to come across such friendly and knowledgeable people. I truly felt valued as a customer. Huge thanks to the team—keep up the amazing work!

Ken Gan The Mancino family and agency have been my go-to agency since I first met Bert to advise me on my business policies. They have delivered the best pricing and service Ive received as a business owner. They have also been instrumental in helping me with any claims I have. I would never buy a policy without letting the Mancino agency quote me and advise me on coverages in both business and personal. They have stood the test of time!

Mai Torres I’m impressed at how responsive and informative this agency was. I emailed several follow up questions and they never made me feel like a bother. Very grateful

Keith Cogdell I recently switched to State Farm Insurance - Rey Polanco for my auto insurance and had the absolute pleasure of working with Maria Florentino—and I can confidently say the experience was nothing short of outstanding. Maria provided exceptional, professional service from start to finish. She was thorough, knowledgeable, and incredibly responsive, taking the time to explain every detail of my policy and ensuring I had the right coverage to meet my needs. Her attention to detail and commitment to customer satisfaction truly set her apart. Its rare to find someone so personable and efficient—Maria made what is usually a tedious process feel effortless and even enjoyable. If youre looking for a reliable insurance partner and top-tier customer care, I highly recommend Maria Florentino and the State Farm team. Five stars all around — thank you, Maria (and State Farm Insurance - Rey Polanco)!

Erin Roosa Robert was so helpful, as a new car owner everything is so stressful and complicated and he did everything to make it as simple as possible. He gave me everything and more than what I was hoping for. Very good experience and if you’re looking for simplicity and good customer service he is the perfect person for help and a great company!