NBT Insurance Agency - Plattsburgh (NY)

Gary Dukerich I was trying to think how long I’ve been a client of Lisa and her team. I bet it’s been close to 30 years of great service. I had a real challenging claim, one that you could use to measure a team’s effectiveness. Not only did they respond and perform exceptionally but they were very supportive of me, personally.. I’ll never forget how well they treated me through that situation. I would recommend Lisa and her team to anyone.

Jane Arold You help us make a better choice for our car insurance that isnt so expensive. It fits our budget a bit better. Your staff are always courteous and helpful. Thank you so much for your service.

Kaitlin Murphy I had an excellent experience working with Justin and his team. They were consistently responsive, highly knowledgeable, and extremely helpful throughout the entire process. Their expertise and attention to detail made navigating insurance options straightforward and efficient. I will certainly be recommending them to family and friends.

Nadia Godoy Dealing with insurance is usually stressful but working with Emma was a breeze. She was knowledgeable and took the time to explain every detail of my policy. I’m confident I’ve made the right choice in trusting Emma with my coverage.

Candy Maffe Always super about finding the best options for us.

Margaret Lickfeld Lou and Steve are excellent insurance agents. My husband and I have our home and auto insurance through their agency. They are friendly and answer all our questions. Lou was especially helpful in aiding my husband and myself in sorting out that supplemental insurance as we are new to Medicare. Give them a call, you won t be disappointed.

Katy Barnhill Ive applied for insurance quotes in the past and within minutes I was bombarded by multiple third agent calls. So annoying! With Waffle, I was able to apply online and within minutes I found a plan to cover my pet. It was incredibly easy and overall, I am very happy with my coverage.

Grace E. I came to Joel after being unimpressed with the communication from my long time agency about some sudden changes. Joel not only made the process of shopping around easy, but he was able to take care of all the paperwork and follow up without me having to worry at all. He responded to my expectations and exceeded them, so I am now having my close family members reach out to see what I can do for them. Glad I came across his agency!

Jesus Santiago I was new to insurance and overwhelmed but this agency made it simple. Their team walked me through everything and the payments are manageable for the coverage I’m getting.

Patricia Barnett Very professional, yet personable enough to make the processes relaxing; responds quickly; and explains any questions asked.