Mike Keys - Private Wealth Advisor, Ameriprise Financial Services, LLC - Watertown (NY)

John Kaufmann Very good, small, well-run credit union.

Alexander Albacete First time filing my taxes here and I recommend anybody needing to file taxes or have any questions to stop by and check them out. My tax preparer was Joann and she was great. She was very knowledgeable and helpful to all my questions. I didn’t get a chance to get the lady at the front desk name but she was also so nice and polite. I’ve already told my friends and family about how good they are I don’t think I’ll ever go anywhere else...

Obrochta Eric (Eric O.) Great place. I put money in a savings account and when I need it, it is there! Exactly what I expect from a bank I suppose....

Felicity Tiberi I came in to get a typed direct deposit form and everyone was very helpful- especially Haley. She was extremely kind and walked me through everything to get what I needed and upgrade my account. I am very satisfied and I would recommend her to anyone needing assistance with KeyBank. Thank you Haley, your help was much appreciated!

K. C. There are case workers who always show they care and ones who care, but are overworked. One must remember these important workers deal with a lot of stress and I am sure that takes its toll. My pipes burst and I went through a whole tank of gas. I was really distraught and the Supervisor approved extra HEAP assistance. This year my heater is not working and Doug, the director of HEAP made sure it was serviced. He then directed me to a program that could help me with a thermostat. I cant imagine how stressful it is for these workers right now with the pandemic. As a disabled person, I am thankful for them.