Michael Garcia: Allstate Insurance - Rome (NY)

Josephine Deorio The entire team have always been very patient, prompt and helpful with all my questions and concerns. They look for me ways to save money with the best policy

William Evans I was looking to bring my rates down and these guys were recommended to me. I didnt really expect much to be honest. But they did it. I couldnt be happier.

Omar Elkhouly The customer service here is amazing, Theresa has helped me multiple times when getting a new car, she helps with the fastest, most polite and most thorough customer service 10/10 . Ask for Theresa!!!!

Randy Dame I have been a customer of Agency Insurance Brokers for over 35 years and they have without a doubt always provided the best customer service and competitive pricing that can not be beat. I happen to own several businesses as well as multiple residential and commercial properties and the quality of service that they have provided me with is without exception. I highly recommend them and especially my go to agent “Angie” for the prompt and professional service she has always given me. She is extremely knowledgeable and truly a pleasure to deal with. I make it a point to always get other quotes for all of my insurance needs on an annual basis, and they have always been so prompt and highly competitive that I have never had a reason to even consider switching to another insurance agency.. They have alway’s been and simply still are, #1in my book. I’d give them a sixth star if it was possible.

Nancy Sudore Very personable. Great customer service

Mel Solomon Burchell agency recently took over the Nationwide office in Ithaca after Stan Barlow retired. I am just getting to know the agents in the office. Recently without me contacting them, Nikki called me and said there may be new ratings that Nationwide has introduced for auto insurance and would I mind if she re-did a quote for me. In a few days I got a call from her saying that my premium would go down over $200 for 6 months. Could I use the $200? You bet! What agent would call a customer to voluntarily reduce pricing? A good agent, thats who. Thank you Nationwide insurance. And thank you Nikki and the Burchell agency.

Marvi Leon License agent Aida is a very helpful person. She help me insure my 2 cars for half the price of my previous insurance. Shes very quick and easy to work with... I fully recommend her to help you.

April Del Prete I called today feeling overwhelmed about finding a renter’s insurance policy for my upcoming move. I had the pleasure of speaking with Gina, and she was absolutely wonderful. She was kind, patient, and incredibly informative—walking me through each step of the policy with clarity and care. She took the time to explain everything in detail and made sure I understood what each part of the coverage meant for me as a customer. Even when I needed clarification, she remained patient and supportive. Ive always had a great experience with State Farm, and working with Gina only reinforced that. Thank you, Gina, for making this transition so smooth and stress-free!