Loan Money Till Payday - Watertown (NY)

Molly Smith-OBrien I could not recommend Erika more, five stars is just not enough. From the moment I reached out to her, I was met with professionalism, expertise, and a level of personalized service that exceeded all my expectations. As a first-time homebuyer, I had a million questions and Erika was always there, and quickly, with answers. I never felt like a bother and she really did hold my hand every step of the way. With a limited budget and the market the way it’s been we didn’t realize how important it was to have someone who could get us approval letters in literal minutes. Erika was always just a phone call, email, or text away. She would run numbers for me for every crazy idea I had to stretch our budget and it gave me the peace of mind that even though the market was rough, we were truly running through every scenario we could to make things work. I was told going into this that the bank is always what holds real estate transactions up but Erika and her team were ALWAYS 5 steps ahead of everyone else, we never had to wait on them. The seller’s whole side was a complete and utter nightmare during this transaction. We dealt with so many delays and Erika and her team did EVERYTHING they could to help us not lose money after locking into our rate. I am beyond grateful. A lot of people questioned why I was using Homestead instead of a “going directly to the bank” and interestingly enough, before locking in, I spoke with a family member who recently started working at Chase. He gave me his best rates at the time and Erika was still able to get me the same rate but with even fewer points. Erika took the time to understand what was best for us and what was best given the wild market we were shopping in. This just solidified my belief that there wasn’t anyone better to have chosen for this transaction. I cannot recommend Erika highly enough. Her dedication to client satisfaction, coupled with her expertise and integrity, sets her apart. Whether youre a first-time buyer like myself or a seasoned homeowner, you can trust Erika and Homestead Funding to deliver outstanding results.

Tom Gehrig Met with Andrew today to set up a Simple IRA for my company. He is extremely knowledgeable and went through all the options.

Timothy Baker I walked into the branch today, maybe 1:30 pm. I had some cash in hand and a couple of checks for deposit. A young man met me at the door, asked what I wanted to do... he then directed me towards the e-teller machine in the back, I said I just wanted to make a simple deposit, "Cant I wait for this young lady here in the front to be finished with the person shes assisting...?". He said no, I needed to sign in at the kiosk (make an appointment). So after doing that (no option to select for "Make Deposit" at kiosk so he checked "Account Maintenance" for me) I waited for several minutes behind others who were waiting for loans/etc., I finally left and drove to the Commerce Park Dr. walked in to a live teller, made my deposit - done. If youre looking to do some simple, quick banking with a live in-person teller, this isnt your spot.

Jordan Waldman Very professional and always available!

Holdie Fleurilus Mrs Faith was very knowledgeable and very patient with me. She explained everything the way I should understood.

Michael Biles People who work there were very nice. They took care of my problem in 5 minutes. I can only say thank you so much.