2 /5 Angel Negron: Been an account holder for many years never had a problem with key but today the so called teller in the johnstown branch was extremely rude!...not good keybank
1 /5 Chris Smith: New Years Eve. Wife and I trying to take care of some personal and business banking. Google had the hours posted adjusted holiday hours to close at 4pm. I arrived at 3:20 to find a local business owner dropping a deposit informing me they sent notice to business they would be closing at 3. My wife closed her business early to make it on time. This is not good business practice to close early without adjusting the business hours accordingly.
5 /5 Derrick Coon: Been going to this same bank since I was 10. Always courteous, quick service. Ive never had any problems.
1 /5 Kristina Marcellino: Bad service. Stopped to cash a check. Waiting 25min indrive thru 1(ONE) car ahead of me. Furstrated went into bankanother 15min later get to window finally was told 3 tellers helping one customer.in drive thru that they had to come into bank anyway.
Very poor management
5 /5 Cody O’Meara: I opened an account here this week online. I had to go in to do a first time withdrawal as the debit card hasnt come in yet. I had the most nicest and professional bank teller. I normally dont ever go inside the banks, but this was a nice benefit at the Johnstown branch for needing to go in on this occurrence.
Carly Katz-Hackman Have really had an amazing experience so far in my almost two years with BKFi. They are 1. Awesome humans, and 2. Really understand where my family wants to go with our finances and has done so much to help us get there. My pet peeve is leaving money on the table, and they ensure that its all in my pocket and the table is wiped clean. And we have fun while were at it! Nothing but great things to say!
Rebeca D. Caceres Ms. Bailey is a great example of a proper public servant. I am always grateful for her dedication and her assistance. I also wanted to mention the employees that answer the phone and serve as receptionist. You deserve capes! True CLIENT service experts.