Kaiser Insurance - Elmira (NY)

Britney Settembre John has been an outstanding agent from the very beginning. As a first-time homebuyer, I had a lot of questions and concerns, but he took the time to explain the entire process thoroughly, going over each section in detail. His advice was always thoughtful and in my best interest—never pushing me toward anything unnecessary in my policy. John’s genuine approach and professionalism made the experience much easier and less stressful. Agents like him truly make a difference, and I’m grateful to have had his guidance throughout this journey. Highly recommend!

Melissa Parmentier Lynne was absolutely fabulous at helping me find more affordable insurance. She walked me through the different options and ways I can save even more money!

Vytas Knygnesys Now that we use the talk part of our phones less often, one never knows how a service call will go. How many prompts will I have to go through to get to a person? Once there, how efficient will the process be? My insurance transfer process was a breeze! Phone answered promptly, and Graces support and efficient processing of the details needed to support my insurance transfer from one State Farm state to another went smoothly.

Taryn Lingard Best place to go!!! Support local business and get a fair amazing policy!! Dealing with Geico for so long and my driving history Joe worked diligently to find a policy that worked for me and with me!! I appreciate his patience and hard work and would recommend him to everyone. I am actually bringing my son here this week

Joseph Siracusa Best experience I have ever had with an insurance company. Nick and jason are top notch and know there stuff. Not only did they guide me to the proper insurance needed but also saved money on the policy as a whole. The best part is I get one bill monthly with all things included for the multiple house policy. Everything is on auto pay which makes it easy. I would definitely recommend their company to whoever is looking for a one stop shop for all of their insurance needs

Nick Bensetler Greg is top tier. Hes always taken care of my family and I. Highly recommend.

J. Michael Furlong Our postal mailbox is always full of ads from other agencies and the TV is filled with commercials for others providers but we are loyal to Feltner because of Jeannine. Shes always there to help. I feel comfortable knowing shes an email/phone call away.

Sandra Ludd Melissa’s customer service delivery is outstanding. I really appreciated the fact that she took the time to explain. Not everyone is fully aware of what we are looking to buy in homeowners insurance, we just know we need to have it. Thank you for your patience, honesty and professionalism. I am grateful to know you will be my agent at Statefarm. Looking forward to be working with you. You’re Outstanding!

Denise Wallace Very helpful anytime we reach out to them.

Michael Rakowski The Clauss & Company Insurance Agency has efficiently guided our law firm in obtaining Errors and Omissions insurance for a number of years now. Dieter and his team have consistently provided responsive, personalized services to our firm and are always quick to reply with any amendments or additions needed for our specific insurance policy needs. Our experience with Clauss & Company has been a very positive experience for our law firm. We would highly recommend Dieter’s services to anyone who inquired.