1 /5 Adam Ferrell: Went there today. The door says they open at 9am. I was there for 30 mins and it never did. I called and it went to an auto message. Need to update their signs
5 /5 Cory Haynes: I was able to be scheduled in with Bonny and Cheryl helped to check me out easily. I am glad this team is friendly and helpful. Lori has helped me before and everything was seamless with Bonny, too.
1 /5 Dorothy Brown: I just drove over and hour to sign my prepared paperwork after I got out of work the website says they are opened in malone NY until 8pm and I got there at 6:12pm and they were closed. I have also tried using your online appointment scheduler and been told that the Malone office was not open on days that we available for booking. I find this very frustrating as you guys charge me for the service but waste my time by and money in gas by not providing correct information on your website.
5 /5 Kavina83: I have gone through H &R for years, different states, but the associates are always friendly and always helpful. Especially, the malone Ny staff! For almost 8 years they have given me a hassle free experience, and are always friendly and great to be around.
5 /5 Amanda Prashaw: The agent that did my tax return for me answered all of my questions and I like that they have a computer set up that u can watch every step of the way when your return is being done she also explained what every line was and exactly how much I was getting and their fees are reasonable.... I already have my appointment for next year
Terry Mudge They wanted me to wait 2 weeks for a proof of funds letter, so I could make an offer on a house.. Ive never seen such HORRIBLE customer service.
Erik Z I had an appointment to get my NYC id. Everything went smoothly. Though I had to wait more than 20 minutes after the application was submitted before getting my picture taken.
The entire process took around half an hour most of it involved waiting.
The staff there are alright. I didnt have any problems with any of them.
Kelly Finan Mike S. and his team installed a radon system in my boyfriends house. Couldnt have asked for a nicer group of guys. They did a great job and the home is safe now. They were the most affordable quote that we got and the system came with a solid contract and a great warranty. Mike has an encyclopedic knowledge of radon. Make him your first call. Thanks so much, Mike!