Highstreet Insurance, formerly H.G. Ellis Agency, Inc - Cazenovia (NY)

carl Miltimore We paid for insurance and we’re dropped with little notice due to Risks. Well let me see I pay to have insurance to cover the company for the risk that they stated the cancelled our insurance over. We have had no claims, no incidents and during renewal they dropped us due to Risks they said. I never had claims on our insurance but this company made a nice amount of money off us. They never spoke directly to us just to our agent very unprofessional. Why do you pay for any insurance because there is risk you may get in a wreck, you may get sick, you may need lots of different kinds of insurances due to risks. So, basically they let me go for the same reason they should have been covering me for. Unprofessional and I will go to ur to let others know. Do not use them!!!! Thank you

Katherine Ontkush I have been with Fragomeni for almost ten years. Receptionist is an absolute delight and the rest of the staff is wonderful as well. Great customer service. Highly recommended!

Frank Allen Recently started a new business and I went through the Tanner agency. When I reached out to them I was set up with Dale-Lynn, she has helped from the very beginning, from setting up business insurance to multiple trucks, to me calling me weekly list of COI she has always been there for me. Would recommend to anyone.

carlos C I have had all the major insurance companies throughout my life. None has been better than State Farm. Well, none has been better than Ardit Bita’s State Farm Agency. His agents are readily equipped to handle any question regarding all fields of insurance. And what they did not know, they just informed me that they would look into it and give me an answer as quickly as possible. Any issue that I have had, whether it’s home, auto or life insurance questions or hindrances, they have helped me every step of the way. Whenever I’ve had a problem with any of these things, they’ve made me feel like it’s their problem as well and are not only able to quick fix it, they have helped me to make sure it is never a problem again going forward. The professionalism of Ardit and his agents are unmatched in my experience. You won’t ever have a need for another agent again. When you choose them, you feel like they have actually chosen you.

Andy Gesner The absolute worst customer service I have ever experienced. This company is a complete joke. I tried to provide NXG Insurance with my business, but it became clear to me quite quickly that though he had been referred to me, Chris DiTommaso was going to be unable to assist me personally. Instead, he sloughed me off to his co-employee Tanner Davis, and after many days of being ignored by both of them, despite me calling and emailing, I sent an email expressing my concerns. Tanner did call me shortly thereafter to tell me he did not appreciate me "being rude", claiming that it usually takes "a week or two" to receive a Workers Compensation quote (WOW! What a whopper of a lie, I was able to purchase my policy with Geico in less than a hour!). Obviously Chris did not share with Tanner that there was a palpable sense of urgency to have this policy taken care of in a timely fashion. Tanner did promise to get back to me by "the end of the day." The date of that call was Monday, March 17th, 2025. That was over a week and a half ago. I have still not heard back from him and I doubt I will. Obviously "Customer Service" was not something they were trained to provide.

Frank Petrilli Received a call from State Farm to verify my correct address for their files as I have two different ones. During the conversation, Aiya inquired if I would be interested in saving money on both my homeowners and auto policies. Before I knew it, I saved a boatload of money by switching to State Farm and I love dealing with my agent Aiya who is extremely knowledgeable and professional. I am so pleased with having switched over!

Fay Travis I knew it was time to switch insurance providers, so I did my homework and asked around. Most people pointed me to RPK for general liability insurance. Well, now I understand why! Every interaction has been smooth and successful, and I never wait long for answers. This is exactly how insurance should be done. My compliments!

NICHOLAS SANFILIPPO Their team members are helpful, kind, and knowledgeable. Their rates are very competitive. After dealing with 1-800 companies, I appreciate the service acquired from a local agency.

zohaib chaudhry Amazing help and great prices. Definitely the hookup everyone needs