Highstreet Insurance, formerly H.G. Ellis Agency, Inc - Cazenovia (NY)

Paul Nowacki Working with agent Marisa Morgan was an exceptional experience, as she was able to give us a homeowner renewal policy with a new underwriter with VERY substantial savings, and also saved us even more combining home and auto insurance together. Complete satisfaction, never expected to receive better protection at such reasonable rates

Gabrielle An agent signed us up with this horrible company we never liked them but dealt with it. Over the weekend we received a letter from sterling stating they will not be renewing our policy because 1) we have too many dogs and the guy taking the pictures of our house was terrified of my black and tan coonhound, my hound was in a fenced in area of our yard. The guy also deemed my dog aggressive because my dog was barking at him. My dog was barking at a stranger on our property my hound was doing his job. Next the roof had some moss on it because the sun never hits that side of the house and the guy was here before spring cleanup. The moss is gone and lastly possible woodstove yes there was a woodstove but we removed it years ago however the chimney for it is still here however its capped inside the house. We had sterling for over a decade and zero claims but they still dropped us. Good riddance to a garbage insurance company. Look no Woodstove just a capped off chimney I love the generic response. NO, I will not to be touch just so I can be annoyed all over again that ship has sailed. We already had another company come out to get pictures and even better the kind lady isnt afraid of dogs. She walked right up to the fence and pet all of my dogs they licked her hands. Here is a final edit: I did call back to see if this could be resolved and spoke with Elaine apparently if you admit you dont like the agent Sterling puts you with they drop you for that reason. Its kind of like being in middle school only worse because were adults. Im thrilled that we are now insured with one one of the top 10 homeowners insurance companies in the United States. I found this company on my own no agent needed

Nancy Januszewski I spoke with your agent Eric, yesterday about a homeowners ins quote. He was both professional and personable. I look forward to my State Farm experience and having a specific agent to whom I can direct questions. Thank you Eric. Photos of house are attached. Photos 1and 2 are back of house (south side). #3 is east side: #4 is front (north): #5 is driveway side (west): #6 - roof pitch.

Van Hay Michelle M. was a pleasure to work with, assisting us with the purchase of homeowners policy for the first time buying. She made the transition from renters policy a breeze. Friendly, professional and informative. Highly recommend!

Brian Saltzer Very unprofessional company and atrocious customer service. Farmers never paid out a claim for missed time from work and never covered there portion of no fault medical payments. I cannot recommend Farmers insurance.

Lacey Russell I spoke with Richard (Ricky) on the phone about adding a vehicle onto one of our mutual customers policy and he was all aces! Ive worked with many different reps over the phone, and he was one of the best! thank you so much Ricky! Quick and easy experience! I definitely recommend!

Ann Wexler We’ve been using True insurance for five year for both home and auto. Excellent service. Prompt returns of calls and helpful with questions, and very reasonable prices. No claims so far but we expect helpful service if we ever do have one

Juan Pintor Lucio The agent took the time to explain deductibles, premiums and coverage in easy terms. I felt informed and confident when finalizing my policy, which made the whole experience stress free.

Frank Denchick Jim and staff are extremely professional, responsive, and friendly. Ive always had great service, and the best value for my money.

Eric Conrad Jonathan and his team are fantastic. Very responsive, customer focused, and their quotes are always competitive and value based. Highly recommend their agency!