Great Meadow Federal Credit Union - Fort Edward (NY)

1 /5 Marcella Yetto: Does not deserve any stars. Don’t open a loan they don’t report it to the credit bureau so your debt to income ratio is off! And if you’re set up with automatic payments, they screw that up to they owed me over $700 and I can’t even tell you if they owed me any fees that they took overdraft fees I didn’t even bother checking. I had money in savings but aside for Bills when you transfer from savings to checking, it’s a three dollar charge. I was charged $35 charges times two. When I tried to fight it, they treated me like I was the problem. No apologies ever. When I chose to consolidate debt and take out a loan from a separate entity, they were so mean to the point that I got anxiety when I had to contact Great Meadow. Do not bank from these people when they make a mistake they do not acknowledge it. We finally went to another bank after five years of being with them they don’t take any of that into consideration they do not care if they have loyal customers all they care about is numbers The young woman in Fort Edward is so rude and snappy at one point I said you can stop giving me an attitude and she adjusted herself after I asked her what her name was. There’s a reason why this bank is not growing beware. If you’re looking for a good credit union Sunmark.

5 /5 Ashley Mcdougall: Taylor consistently demonstrates exceptional customer service. Recently, we encountered a situation with a “ lemon” regarding our Tahoe. We kept Taylor informed of the process, and she went above and beyond to assist us. When we informed her that we had received the offer letter from GM, she promptly advised us to apply for the loan by 4:51 pm. She subsequently called to confirm the approval and informed us that we could collect the check the following morning, as the dealership would be closing shortly. Taylor’s unwavering dedication and professionalism are truly commendable. Such exceptional service is rare in today’s business landscape. She not only secured our approval but also provided us with a favorable interest rate and a safe new Tahoe. We eagerly anticipate continuing our business with Great Meadow and, more importantly, maintaining our relationship with Taylor.

5 /5 Malissa Corey: I opened my account shortly after they opened in Granville. It was the best thing I ever did. I had gone through a divorce, which ruined my credit big time, but with the help of Jaime Johnson she helped me reestablish my credit. It wasn’t a quick fix, but I listened & did what she told me to do & within a year a had established credit. They gave me a consolidation loan and a credit card. I have paid off all of my debt!!! Once close friends and family saw what they had done for me they closed out their accounts with their banks and reopened with Great Meadow! Also, I’ve never had a problem with customer service they all are very respectful and helpful. They get four stars from me!

1 /5 Stephanie Rosa: Doesnt even deserve 1 star. You are charged $25.00 for a loan APPLICATION, charged $5.00 to open an account. But you need to put $15.00 in the account to even open it. And they refuse to give you your money back when you want to close your account. Ive had some terrible experiences at banks, but this is by far the worst. I would search elsewhere for a credit union. This is just a place to throw away money. They didnt tell me any of this information when I applied. Save your time and money.

5 /5 Amy Burns: Thank you Kaitlin with a K.! Not only did Kaitlin help me solve all 3 problems I had from the lost card, lost pin, and forgotten passwords. I must give a shout out for kindness! Kaitlin was full of positivity and very patient!! Thanks for answering all my questions too! The bank is lucky to have you working with customers!