Graeber Jewelers - West Seneca (NY)

Angela A. Just visited Kay jewelers in newburgh. I had the most pleasant experience. Marie was so helpful and patient. She took her time to help me select the perfect ring. I will definitely to shopping there again real soon. Thank u ladies!

Justin Dauscher My breitling watch broke morning of wedding, I came in hoping for a miracle and they delivered. Blown away by the entire team there. Customer service was exceptional, facility was gorgeous. Wish I lived closer would love to do business with this fantastic crew. Thank you again !!!

Shannon Hernandez We stumbled upon this gem in our neighborhood and from the moment we stepped in, we knew we’re in good hands with Mohammed and Sam. Not only did they create beautiful, personalized bracelets for our little one and us, but they also handled designing and making our engagement ring with the utmost skill and care. Every detail was perfect but what sets them apart was their dedication to customer satisfaction. Their honesty with pricing and willingness to work with us to meet our budget needs was truly refreshing. Thank you Sam all your help!

Cheri Swiencki Came from VA. First time at the exchange and were absolutely pleased with Gold of Milano Jewelry. We found a beautiful ring and am over the moon. Great price with needs and budget. Would recommend.

Danielle Ellis I had an amazing experience at Kay Jewelers thanks to Ian, the store manager, and Lisa! From the moment I walked in, they both made me feel welcomed and truly valued as a customer. Ian was incredibly professional, knowledgeable, and patient, helping me explore options without any pressure. Lisa was equally wonderful—super friendly, attentive, and made the whole process feel easy and enjoyable. They went above and beyond to make sure I found exactly what I was looking for. It’s rare to find such genuine customer service these days, and I left feeling confident and happy with my purchase. I highly recommend this location—especially if you get the chance to work with Ian and Lisa!

Karoline Fischer I had the best experience. I wanted to have some custom jewelry out of one of my son’s baby teeth and I came to Martin Busch as it’s close to where I live and it had great reviews. I have been taken care of by Eva so wonderfully there. I explained what I wanted. They sent me a draft, I gave more directions and the draft was perfected. The piece came out exactly like the draft, it’s heavenly. I got a very thin chain for the piece that I broke. I told Eva, and she said they would fix it for free. I can’t wait to get more jewelry from there.

Isa Zoo I went in to get my ring fixed because it bent and Taylor helped me out so quickly and efficiently!! Love her she’s actually the best!!!!

Mario Argote If you are looking for a jewelry store that offers great prices and excellent customer service then Glitz is your place. In addition to a first-class selection of jewelry and watches, Glitz offers fairly priced repair services as well. In this age of impersonal big-box stores, Eddie, Glitzs owner, offers customers a personal touch that is hard to find anywhere else. So go and check out Glitzs beautiful merchandise and stay a while to chat with Eddie, who is always fun to talk to. Park Slope is lucky to have such a gem in its midst.

Alexandra Arizmendi This has been thus far the most outrageous customer service I’ve ever had. I’ve never written down a review but this experience was so horrible I had to let my fellow pandora lovers know. First off, I was waiting for about 15 minutes in line and there was just a worker with a name tag Emily standing there not taking any customers. When the person in front of me kindly asked if she is available to help her she snapped and said “someone else will help you”. The woman in front had been taken by someone else and Ms. Emily decided to take me. She was being very snarky the whole time and just plain rude. I felt super rushed as she kept on asking me “which one are you going to buy?” but with such an attitude. I had decided to simply walk out because I did not want to shop in a hostile environment like this. Pandora needs to double check on its employees. I will never come back to this location.

Ed Esses Hi everybody so I was taking a walk with my friend just to simply get a battery for my watch for my watches at two watches so I stopped off at a place on 63rd and regal Park. The name of the place is called Simon and Sons. I’m at the Sun I’m the father very very nice people. I asked him if they can fix watches they said yes I said how much is it they said seven dollars apiece. I said fantastic. Please fix my watches, I’ve been around in the neighborhood trying to find places in the past I want to charge $15 for a battery. I thought that was ridiculous. Anyway they charge me seven dollars apiece. I’m very very happy and I have to watch us getting their battery I would recommend stopping in this place and also I get a nice feel like the people here very nice signing off Ezra