Gates-Cole Insurance - Norwich (NY)

Judy Zimmerman Best system we have used and I have worked in my office for over 30 years. Customer service is also the best.

Eric Conrad Jonathan and his team are fantastic. Very responsive, customer focused, and their quotes are always competitive and value based. Highly recommend their agency!

LP Tentindo Mike K. was very helpful in developing a policy to fit my needs. The premium was very attractive for the same coverage on my existing policy. He was excellent in following up and answering all of my questions. I am very happy with the service.

Drea I can’t say enough good things about our experience with Ed at Allstate. We’ve been insured through him for 5+ years. Ed is always professional and expedient. He is always available to answer our questions and his premiums are reasonable. I would recommend him to anyone looking for insurance.

flor rueda Staff is very professional,they answered all my questions,they gave me some questions in order to get the right estimate for a company ensures.Very well explained and professional staff .

Ryan Johnson Terrible company. I’ve been out of work since the beginning of March and haven’t been paid a dime. This company is awful. They did the same thing to me when my first daughter was born I finally ended up getting paid after eight weeks. The Hartford has terrible customer service, terrible business practices, and doesn’t care about people using their services. My step father was not paid a dime until two weeks after he returned to work after back surgery. I have a fellow employee who has been out of work for going on two months and hasn’t been paid. It’s not cool to mess with peoples money. I can’t even pay my bills. -10/5. Would never recommend.

Caleb Irvine I have been with Gary Freed for almost ten years and I have always had a great experience when dealing with Gary and his team. He is very responsive and always able to help me in any way he can. 5 stars I would recommend to anyone needing auto insurance!

Nathaniel Young Great agency with excellent communication. They ensured I understood the fine details of my policy and didn’t push unnecessary add-ons. I left feeling confident in my decision. This agency is reliable, but the process took longer than expected. The agent was very thorough in explaining everything, which I appreciated.